“Manager. Was condescending, said he deals with issues every day from BUDGET booking sites. I had made a reservation to pay at hotel. When I called hotel about it was told there was no reservation. Upon further investigation I could not find reservation…so I booked again exact same reservation but paid online at that time. Upon arrival I was informed I had two reservations and that I would be billed because I had not cancelled the first reservation. Staff was understanding, gave me a number to……
“Had a handicap room withe the shower amenities. The combo tub/Shower was not installed properly. The tub was not set properly when built. The tub moved when I stepped in and the tub stopper would not stay up if you moved around, so I took my shower with the tub filling up.”