“It’s a premier inn
Self check in seemed ok a bit impersonal
On arrival we were early and no power in hotel but all good we returned later
It’s on a courtyard shared with sainsbury
Penrith itself isn’t very inviting but the hotel is ok”
“The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular……