朋立司厄尔斯沃特附近酒店

“There was a musky smell and mould in the bathroom. Not recommended at all.”

“I so want this place to succeed! It’s in the most picturesque village, but needs some TLC after a string of management changes. New team comes in August. The bedrooms are clean, small, very comfortable and well designed. Current staff are lovely, but they’re leaving in 2 weeks.”

“Really lovely rooms. Staff were helpful and friendly”

“Beautiful view from the room, gorgeous countryside.”

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“Stunning location and view. Loved the quiet it's why we chose it. Loved the decor and Art Deco feel. Comment not a criticism. We struggled with the stairs. Could use a cobweb brush. We are happy to and will return. A memorable holiday. Thank you”

“Clean and quiet. The staff are helpful. Fully equipped kitchen and dry room for wet clothes. But the air quality inside the eight people dormitory room is poor because the window is small. ”

“Lovely, quiet and extremely clean hotel in the heart of Grasmere. Fantastic friendly staff. Excellent breakfast.”

“Dirty rooms, the whole place is very eerie. One member of staff who tried his best to accomodate.”

“The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular……

“T”

“スタッフはとても良かったです。 1号室の狭い部屋を予約したのは自分達の責任ですが、あまりにも狭すぎました。また、塩素？のような香りが強すぎて、ずっと窓を開けていましたが、香りに敏感な者にとっては、苦痛でした。シャワー、洗面台の排水が悪く水が流れにくく溢れそうになるまで、水が上がってきました。また、上の階の騒音が酷く、歩く音、トイレの音、シャワーの音が全てすごく響きました。洗面所のドアも壊れて閉まらなくなり、一晩開けっぱなしでした。流石に耐えかねて翌朝相談したら部屋を変更してくださいました。ご対応ありがとうございました。 朝食は美味しく、スタッフのお2人の対応は、とても良かったです。”

“The room was spotless the food good & staff very helpful”