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Relais Venezia

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Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Overview of Relais Venezia

Relais Venezia

4.5/5 Wonderful

Top rated for cleanliness (4.7/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
Castello 5285 - Casselleria, Venice, VE, 30122

Explore the area

  • Popular LocationSt. Mark's Square1 min walk
  • Popular LocationGrand Canal5 min walk
  • Popular LocationRialto Bridge6 min walk
  • AirportVenice (VCE-Marco Polo)20 min drive

Room options

About this area


Relais Venezia is located in Castello, a neighborhood in Venice. Fondamenta Nuove and Auchan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grand Canal and Bacino San Marco. Maritime Station and Zattere are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • St. Mark's Square - 1 min walk
  • St. Mark's Basilica - 3 min walk
  • Bridge of Sighs - 4 min walk
  • Grand Canal - 5 min walk
  • Rialto Bridge - 6 min walk

Getting around

  • Venice (XVQ-Santa Lucia Rail Station) - 2 min drive
  • Venezia Tronchetto Station - 5 min drive
  • Marco Polo Airport (VCE) - 20 min drive


  • Osteria alle Testiere - 2 min walk
  • Ristorante Antico Pignolo - 2 min walk
  • Ai Barbacani - 3 min walk
  • Osteria Ae Sconte - 3 min walk
  • Osteria No 1 - 3 min walk

About this property

Relais Venezia

Townhouse accommodation in the heart of Castello
Close to St. Mark's Square and Rialto Bridge, Relais Venezia provides amenities like a library. Guests can connect to free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), multilingual staff, and luggage storage
  • Tour/ticket assistance, an elevator, and laundry services
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Relais Venezia boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Restaurant dining guides, guidebooks, and local maps


English, French, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee
  • Room service available

Family friendly

  • Soundproofed rooms


  • Elevator
  • Library

Guest services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding


  • Hair dryer
  • Towels


  • TV

Food and drink

  • Minibar


  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Safe
  • Soundproofing

More properties to consider

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94% of travelers were happy with check-in
Check-in from 2 PM - 6:30 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 6:30 PM
Guests will receive an email 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site for important information and regulations applied in the city.

Access methods

Access code, staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 17 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Relais Venezia
Relais Venezia Condo
Relais Venezia Condo Venice
Relais Venezia Venice
Relais Venezia Hotel Venice
Relais Venezia Hotel Venice
Relais Venezia Venice
Relais Venezia Affittacamere
Relais Venezia Affittacamere Venice

Frequently asked questions

Is Relais Venezia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Relais Venezia?

Relais Venezia doesn't offer parking.

What time is check-in at Relais Venezia?

Check-in is from 2 PM - 6:30 PM.

What time is check-out at Relais Venezia?

Check-out is at 11 AM.

Where is Relais Venezia located?

Located in Castello, this townhouse accommodation is steps from St. Mark's Basilica and St. Mark's Square. Grand Canal and Rialto Bridge are also within 10 minutes. Venice Santa Lucia Station is 27 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 27 minutes.

Can I cancel my reservation for free at Relais Venezia and receive a full refund?

Yes, Relais Venezia offers free cancellation on select room rates, because flexibility matters! Please refer to Relais Venezia cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 75 out of 120 reviews
5 - Excellent 63%
Rating 4 - Good. 38 out of 120 reviews
4 - Good 32%
Rating 3 - Okay. 5 out of 120 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 120 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 120 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was brilliant location, friendly staff and overall a good experience
Stayed 3 nights in Oct 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very friendly staff, great location close to San Mark’s place and it is directly on a water canal which allows the use the water taxi from and to the airport
Stayed 2 nights in Oct 2019

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel right in the heart of Venice. Slightly quirky set up and the staff are very attentive. Unusually for Venice there is a left to help you get your luggage to floors, but due to its central location, getting your luggage to the hotel can be difficult. The private taxi we booked at the airport dropped us off at St Marks and we had to use a porter to get the bags (3 suitcases) to the hotel. Going back the hotel booked one and it picked us up 10m from the hotel door. Both really expensive ways to travel, but very romantic and certainly the latter being stress free. Alternatively just pack light!!!!
Stayed 2 nights in Jul 2019

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went out of there way to make you feel welcome, everything was done with a smile. The rooms are well decorated and spotlessly clean. Minutes from san Marco square, a little tricky to find at night due to the maze of small streets but well worth it. A great hotel would definitely use again, highly recommended.
Stayed 3 nights in Jun 2019

5/5 Excellent

Jess, London, UK
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - staff were very friendly and were happy to answer any questions. Hotel was nice and modern but still with quaint Venetian style. Great location near to San Marco piazza, about 5 mins walk. Room was lovely - we had the one right at the top with a sky light where you can see the tower and across all the red rooftops - beautiful! Bed comfy (although it was two singles pushed together, but that’s quite common for Europe!) and bathroom newly refurbished with a nice powerful rain head shower. Hairdryer provided in room, and although there was no kettle, they brought one up for us when we asked. Breakfast served in small lobby area, which doesn’t really have enough room for all guests but you can choose to have breakfast brought to your room for no extra cost. Breakfast had a nice selection of bread, pastries, cereals, ham, cheese, etc as well as juice and hot drinks. Thanks for a great stay - would definitely recommend to friends visiting Venice!
Stayed 3 nights in Jan 2019

1/5 Terrible

Louise, Boston
Disliked: Staff & service, property conditions & facilities, room comfort
I don't know who would rate this hotel a 4.5! Absolutely awful. False advertising. It's a 16 ft square room with no window and way WAY over priced. Breakfast is a roll and if you ask you'll get a hard boiled egg. There are only 3 tables and we witnessed 2 couples being told to come back in 15 minutes or so. The room was clean but the shower was a plastic accordion pull thing. Don't waste your money on this one!
Stayed 2 nights in Sep 2018

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff. Directions to hotel were very helpful, making it easy to find.
Stayed 3 nights in Sep 2018

5/5 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Great place in Venice.
Overall this was a wonderful place to stay. The room was a very nice size and the bathroom was lovely. The staff were very friendly and helpful. It is also situated in a great location close to all the main sites.
Stayed 1 night in Sep 2018

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but lovely hotel, helpful staff, good size rooms,
Stayed 3 nights in May 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60th anniversary treat
The amazing Venis can not fail to thrill, & Hotel was excellent , but the location for us was difficult given our age &mobility , we are both in our late 70,s & came to realise that although the spirit was willing the joints &a muscles took a battering with the terrain& crowds . We would love to be able to return but some how think it is beyond us . The staff at the Relais Venvenezia were superb, especially Dario , who organised a porter to take us to the water taxi to return home , would recommend this porter service both ways if your hotel like the Relais staff go that extra mile .