Lobby

Reviews of Days Inn by Wyndham Elmsford / White Plains

2 out of 5

Reviews

6.2
Rating 10 - Excellent. 193 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 215 out of 1000 reviews" "
Rating 4 - Poor. 159 out of 1000 reviews" "
Rating 2 - Terrible. 206 out of 1000 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leroy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk services we're very polite and always available
Stayed 1 night in Mar 2024
Response from Elaine on Mar 18, 2024
Thank you for your feedback about our staff. We hope to see you again soon!

10/10 Excellent

Kilah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice and cozy
Stayed 2 nights in Feb 2024
Response from Cris Front Office Manager on Mar 7, 2024
Thank you for contacting Expedia regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

6/10 Okay

Danielle Kerola

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Cris Front Office Manager on Mar 7, 2024
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the quality of your stay helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in February will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

6/10 Okay

Tashi

Traveled with family
Liked: Property conditions & facilities
BOOKED A SMOKING ROOM 8 AM MORNING OF MY INTENDED STAY ONLY TO ARRIVE AND THEM NOT HAVE ANY SMOKING ROOMS AVAILABLE.
Stayed 2 nights in Feb 2024
Response from Cris Front Office Manager on Mar 7, 2024
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding your experience with us, helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in February will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

6/10 Okay

Albert

Traveled with partner, Traveled with family
Liked: Staff & service
Room was really small and the ac/ heater made noise kept me and my wife up all night.Also most of the outlets did not work and the mattress was terrible .I usually don't leave reviews but we needed somewhere to stay close to the Westchester hospital for a early show for a surgery procedure so the only good part was that the hospital is 11 mins away. All honesty you get what you pay for a $98;one night stay. Staff was good that is also a plus.
Stayed 1 night in Feb 2024
Response from Cris Front Office Manager on Mar 7, 2024
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the state of your room, helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in February will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel good breakfast
Stayed 1 night in Dec 2023
Response from Rhiannon F on Feb 5, 2024
Thank you for providing us a positive feedback.

6/10 Okay

Maria

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Rhiannon F on Feb 5, 2024
Thank you for providing us with your feedback.

10/10 Excellent

Tashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property I book here often they are always friendly and accommodation.
Stayed 1 night in Jan 2024
Response from Rhiannon F on Feb 5, 2024
Thank you for providing us with your positive feedback.

2/10 Terrible

Shenique

Disliked: Amenities
The rooms didn’t have heat.
Stayed 1 night in Jan 2024
Response from Rhiannon F on Feb 5, 2024
Thank you for taking the time to provide us feedback from your recent stay

2/10 Terrible

Jaimee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Rhiannon F on Feb 5, 2024
Thank you for taking the time to provide us with your feedback

6/10 Okay

Sue

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Rhiannon F on Feb 5, 2024
Thank you for taking the time to provide us with your feedback

8/10 Good

Tyrone

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Needed another chair! Thicker sleeping linen!
Stayed 4 nights in Dec 2023
Response from Rhiannon F on Feb 5, 2024
Thank you for taking the time to provide us with your feedback

6/10 Okay

Bill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Response from Rhiannon F on Feb 5, 2024
Thank you for providing us with your feedback.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cris Front Office Manager on Dec 14, 2023
Thank you for contacting Expedia regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cris Front Office Manager on Dec 14, 2023
Thank you for contacting Expedia regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Clara

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Cris Front Office Manager on Dec 14, 2023
Thank you for contacting Expedia regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Marcello

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cris Front Office Manager on Dec 14, 2023
Thank you for contacting Expedia regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Lobos

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Cris Front Office Manager on Dec 5, 2023
We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cris Front Office Manager on Dec 14, 2023
Thank you for contacting Expedia regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

6/10 Okay

Miss

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Outside there was an issue with a room close by their fire alarm smoke detector kept going off for 3 hours. The area doesnt have a variety of food choices and the rooms are small not a big enough garbage can no help with amenities either.
Stayed 3 nights in Dec 2023
Response from Cris Front Office Manager on Dec 14, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the state of your stay helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay on in December will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

2/10 Terrible

Pamela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We woke up every morning to roaches and ants in the bathroom. We asked for a discount but they would not. Being it was thanksgiving weekend no other rooms were available.
Stayed 3 nights in Nov 2023
Response from Cris Front Office Manager on Dec 14, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the state of your rooms, helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in November will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

2/10 Terrible

Yvonne

Disliked: Staff & service, property conditions & facilities
Room was old with no carpet. This was more of the hookup spot than a quality hotel. tv didnt work. Room was not tidied up clean
Stayed 2 nights in Dec 2023
Response from Cris Front Office Manager on Dec 14, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the quality of your stay helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay on December will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

2/10 Terrible

Ann

Stayed 1 night in Dec 2023
Response from Rhiannon F on Feb 5, 2024
Thank you for providing us with your feedback from your recent stay

10/10 Excellent

Zoe Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Cris Front Office Manager on Dec 5, 2023
We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the morning breakfast and quiet atmosphere.
Stayed 1 night in Nov 2023
Response from Rhiannnon F on Nov 28, 2023
Thank you for taking the time to provide us with your positive feedback from your recent stay with us. We hope to see you again soon!

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs updating and repair.
Stayed 1 night in Nov 2023
Response from Rhiannon F on Nov 28, 2023
Thank you for taking the time to provide us with your feedback from you recent stay. Updated are coming soon. We hope that we will see you in the future.

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito lugar para descansar todos muy amables
Stayed 2 nights in Nov 2023
Response from Cris Front Office Manager on Nov 20, 2023
Thank you for contacting Expedia regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

2/10 Terrible

Christian

Stayed 1 night in Nov 2023
Response from Cris Front Office Manager on Dec 14, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the quality of your stay helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in December will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Cris Front Office Manager on Nov 13, 2023
Thank you for contacting Expedia regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

8/10 Good

Demek

Liked: Staff & service, property conditions & facilities
Enjoyed my stay for the most part, staff was helpful & courteous..other than the nearby construction going on nearby (wasn’t an issue) everything was fine
Stayed 1 night in Nov 2023
Response from Cris Front Office Manager on Nov 8, 2023
We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting hotel without laundry access. Breakfast wasn't there at 0945am as deal stated. Stay at the Hilton.
Stayed 1 night in Nov 2023
Response from Rhiannon F on Nov 7, 2023
Thank you for providing us with your feedback. We are saddened to hear that your stay was not to our standards and that you were not able to enjoy our complimentary breakfast. We hope that you will allow us to better serve you in the future.

8/10 Good

Adelime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cris Front Office Manager on Nov 5, 2023
We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rhiannon on Nov 3, 2023
Thank you for taking the time to provide us with your feedback on your recent stay. We hope to see you in the future!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was great. Did all that I wanted it too
Stayed 1 night in Oct 2023
Response from Rhiannon F on Oct 31, 2023
Thank you for your positive feedback. We hope to see you again soon!

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rhiannon F on Oct 31, 2023
Thank you for your feedback. We hope to see you soon!

2/10 Terrible

Vincent

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusted
The front desk lobby stunk like weird. The rooms had the smallest undersized double beds ever. Cigarette burns in the comforters. Refugee is smoking weed on the outside balconies. Absolutely disgusting and would never go back to this hotel again. Do you self a favor and burn it to the ground.
Stayed 1 night in Oct 2023
Response from Rhiannon F on Oct 31, 2023
Thank you for providing us with your feedback from your recent stay. We are saddened to here your stay was not to our standards. We are making the appropriate changes to ensure this does not happen again in the future. We hope that you will allow us to better serve you in the future.

6/10 Okay

Rocco

Stayed 1 night in Oct 2023
Response from Cris Front Office Manager on Nov 20, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the quality of your stay helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in November will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

6/10 Okay

Kiara

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Floors in the room were filthy. Hair all over bed sheets and ironing board cover was dirty and covered in a red substance. I wanted to use it but didn’t want to risk getting that stuff on my clothes. Lobby was clean and the staff was really nice. 3/5
Stayed 1 night in Oct 2023
Response from Rhiannon F on Oct 31, 2023
Thank you for providing us with your feedback from your recent stay with us. We are saddened to hear that your stay was not to our standards. We are making the appropriate changes to ensure this does not happen again. We hope that you will allow us to better serve you in the future.

4/10 Poor

Manny

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I wouldn't recommend anybody come in here. Things are not what they were expected. Staff was very unfriendly and unwelcoming, however, very efficient
Stayed 1 night in Oct 2023
Response from Rhiannon F on Oct 31, 2023
Thank you for providing us with your feedback from your recent stay with us. We are saddened to hear that your stay was not to our standards. We are making the appropriate changes to ensure this does not happen again. We hope that you will allow us to better serve you in the future.

2/10 Terrible

Keith

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for a shower. Way overpriced for this old rundown property.
Stayed 1 night in Oct 2023
Response from Rhiannon F on Oct 31, 2023
Thank you for providing us with your feedback from your recent stay with us. We are saddened to hear that your stay was not to our standards. We are making the appropriate changes to ensure this does not happen again. We hope that you will allow us to better serve you in the future.

4/10 Poor

Brandon

Stayed 1 night in Oct 2023
Response from Cris Front Office Manager on Nov 13, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the standard of your stay helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in November will help us identify the opportunities where we can focus on making improvements.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a quick stop
It’s not stated in their accommodations but they did have a mini fridge and microwave which came in handy as I had made my partner cupcakes for their birthday and they needed to be kept refrigerated. Shower was hot. Air unit kept the room at a good temperature. Breakfast nook in lobby offers some quick breakfast items as well as a waffle iron to make your own waffles. Coffee machine was great too (I drink way too much coffee but it’s available all day)
Stayed 2 nights in Oct 2023
Response from Cris Front Office Manager on Oct 21, 2023
We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

10/10 Excellent

laverne

Business traveler
Liked: Cleanliness, staff & service
I needed a place to sleep for one night, no need for luxury, just wi-fi, cleanliness a, comfy bed and nice hot shower! All were available and sufficient!
Stayed 1 night in Oct 2023
Response from Cris Front Office Manager on Oct 21, 2023
We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

8/10 Good

Julie

Rooms were ok, but could have been cleaner. It was well lit outside at night, which was a plus.
Stayed 1 night in Oct 2023
Response from Cris Front Office Manager on Oct 21, 2023
We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

6/10 Okay

Sandra

Disliked: Property conditions & facilities
A true 2 star experience. Room was clean, but cobwebs, ants, and a 5 inch centipede came to visit. Bare bone furnishings, wear and tear, rust and stains but linens clean, and with earplugs I slept well!
Stayed 2 nights in Oct 2023
Response from Cris Front Office Manager on Oct 21, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the standard of your room helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in October will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

6/10 Okay

elizabeth

Traveled with family
Housekeeping was lacking. We stayed two days, had to go get towels, soap, etc. Breakfast was lackluster and counters always littered. Room was old but clean when we got there.
Stayed 2 nights in Oct 2023
Response from Cris Front Office Manager on Oct 15, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the standard of your stay helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in October will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

10/10 Excellent

cara

Traveled with partner
Liked: Cleanliness, staff & service
Our room was very clean staff was welcoming and very helpful! You can tell the property needs some updating as far as the furniture some items were worn and broken rooms need a makeover/updating but it was perfect for a one night stay
Stayed 1 night in Oct 2023
Response from Cris Front Office Manager on Oct 15, 2023
Thank you for contacting Expedia regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.

2/10 Terrible

Crystal

Business traveler
Disliked: Amenities
Definitely not what was shown in the pictures. Very loud, walls were thin and I could hear someone using the bathroom in the room next to me. I would have rather slept in my car on the side of the road.
Stayed 1 night in Oct 2023
Response from Cris Front Office Manager on Oct 15, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the standard of your stay helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in October will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

4/10 Poor

James

Traveled with partner
Liked: Cleanliness
Totally disappointed due to the fact, we were supposed to have breakfast. When we go to the breakfast area the waffle maker was broke, the juice maker was out of order. The reason we picked this hotel is to have the convenience of breakfast prior to starting your day. Instead, we had to go and find a breakfast place and take time out of our planned touring time. Would not stay here now.
Stayed 1 night in Oct 2023
Response from Cris Front Office Manager on Oct 15, 2023
Thank you for choosing our Days Inn for your recent visit to Elmsford.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay at Days Inn Elmsford regarding the standard of your breakfast helps us understand the kind of services our guests appreciate as well as areas in need of improvement. You deserve, and should rightfully expect, world-class service from Days Inn, including courteous and efficient handling of inquiries and consistent resolutions for them. Again, your feedback from your stay in October will help us identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

8/10 Good

Margaret

Stayed 1 night in Oct 2023
Response from Rhiannon F on Nov 3, 2023
Thank you for taking the time to provide us with your feedback on your recent stay. We hope to see you in the future!