“Let’s start with the check-in process, I called to verify check-in time in which I was told it is from 4pm-530am. We had arrive 4 hours after check-in just to be told that our reservations were canceled because they had no way of contacting us (we booked through Expedia), on top of them having us double booked for 4 rooms! Not correct. So we rebooked onsite. Proceeded to go to our rooms in which I asked could we be sided, I had the impression that we would! Room 207 and 209 is what we were……
“Let’s start with the check-in process, I called to verify check-in time in which I was told it is from 4pm-530am. We had arrive 4 hours after check-in just to be told that our reservations were canceled because they had no way of contacting us (we booked through Expedia), on top of them having us double booked for 4 rooms! Not correct. So we rebooked onsite. Proceeded to go to our rooms in which I asked could we be sided, I had the impression that we would! Room 207 and 209 is what we were……
James