“Everything was dirty the shower had hair all over it and it’s Keys to get in the rooms THEY HAVE BEEN IN AND OUT OF MY ROOM I BOOKED MULTIPLE TIMES and after I text and call there is no response it smell in the basement and you have to pay 200 before you can get the code sent you NO they will not give it back they tell you they will but I have yet to get anything and no air pushes out of those air conditioners it be hot asl”