“Excellent everything. Nice staff, tasty coffee. The room is equipped with everything we need for a whole week. Great location. The only concern is the noise at midnight around downtown.”
“The hotel has “invisible service”, which basically means no service, or the customer does the work. We received over ten messages, which is the service, telling you what to do. It was quite annoying, including requiring a $150 holding fee for incidentals and damage. They don’t service the room unless you email asking for it. The room was lovely, comfortable and historic. We didn’t find the coffee maker and refrigerator until we were checking out and opened the armoire (I guess that’s on us, but……