里诺 2 星级酒店, $65 起

“Good”

“This is the condensed version~ The first room we were in #215 was dirty. The desk clerk moved us to #323 which was even dirtier. It was a long drawn out process that was exhausting. Next day complained to front desk. They toured #215 with me and sàw photos of other room. They agreed it was unacceptable. Clerk assured me she forwarded my complaint to the manager. The maintenance man wrote down managers email for me. I sent her an email and it came back as undeliverable. This was one of the most……

“The room was clean and the inn was very peaceful and quiet, but there were problems with the furniture and a weird smell when me and my family entered the room. The water in the shower was taking a long time to drain, the mirror was cracked, there were stains on the curtains, and pieces of the table were chipped off. Breakfast was also plain and they did not have many options to choose from. ”

“On 1st morning after arrival turned on bathroom sink which immediately flooded the entire room. We used all towels and bath mat to contain water. Sink trap had been repaired with tape. Maintenance responded quickly and repaired. Although numerous trips to front desk were made requesting housekeeping they never showed up. I got towels from front desk myself and they told me to throw wet towels out on the patio. 2nd day made 5 trips to front desk still no housekeeping. On 3rd day room was smelling……

“Very clean and comfortable, helpful staff, easy access to highway. Absolute cudos to staff for getting coffee and breakfast started well before stated time for those who are jet lagged and need to get on the road early!”