“The cleanliness of the room was not the best. We actually had to go out & buy a mop because the floors were flithy. Also, I did not appreciate the fact that we were responsible for washing the towels and sheets prior to check out ; among other “check out rules”. If these things weren’t done, then we would be charged over $100 extra. Some things are reasonable, but what’s the purpose of charging over $200 cleaning fee if we’re the ones having to do the majority of the work (while on vacation).……
“Clean house, and plenty of space for our family.
Was a little upset that in our description it stated there was a grill and there was not. Also downside was paying for additions individually (ex: heating of the hot tub, additional fee for a grill, additional fee for the tank for the grill)”
“Problemas con la ducha del baño, se dañó y quedó encendida con agua caliente saliendo no cerraba, tardaron 4 días en atender la situación. Los números de teléfono para llamar no funcionan, nadie los atiende, la asistencia al cliente vía Email, es decepcionante, Expedia me ayudo a contactarlos pero fue imposible.”