“This hotel is way overpriced and poorly staffed .
The room ‘s rug was dirty , stained ; the light switches made no sense . The staff taps on your door once and then opens it without even mentioning who they are . How is this a forbes hotel ? The iPad doesn’t seem to work when I tried to request my room service table taken away. I tried calling for over 5 minutes for help with my luggage and no one answered . This was at 1:30 pm. I will say that the Sisley spa was very nice and Saul was a……
“The staff really sucks, I could check in at 4pm, I came in at 9pm and they told me the room wasn't ready just the twin beds and they didn't know when it would be ready. I said it's not my problem, you need to fix it, and the front desk said it's not her problem, and the service at this hotel is really bad.”