“There was nothing we didn't like about the Hotel. The whole hotel has had a massive upgrade / renovation and for the cost of the accommodation, it represents top value.
We ate at the restaurant , ( reluctantly ) after reading some less favorable reviews , and decided the reviewers, who had left those reviews must have woken up on the wrong side of the bed. The food was delicious. The staff were really friendly , helpful, and seemed to care. If they didn't care they made a very good job of……
“Big changes since new ownership- none of them good unfortunately! 👎
Since new owners came in:
Soap in rooms GONE ❌
Shower gel in rooms GONE ❌
Biscuits in rooms GONE ❌
Real butter in restaurant GONE ❌
Local cheese at breakfast GONE ❌
Fair midweek room rates£ GONE ❌
Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed!
If your budget runs to a standard double room you’ll experience an uncomfortable dated……
“Lovely staff but unfortunately the room is not fit for purpose, food is decent
Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin.
*hole in floor trip hazard
*curtain didnt open/close properly
*no side lqmp*
*Sheets scratchy
*broken floor tiles en suite
*shower rusty
Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable”
“The staff are really lovely and helpful. The lady at the reception was very kind to me and helped me when there was an issue with the booking as Expedia had not sent the booking through properly and she still managed to find me a room. Second time I have stayed here and will definitely stay again ❤️”