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"Perfect "

"Great location to experience mt Fuji in a relaxed atmosphere. We stayed in the Japanese style family room which was very spacious with beautiful lake views. Both outdoor hot springs were really lovely, one with a view to Mount Fuji. Breakfast was excellent with breathtaking view of mt Fuji. The staff were very helpful. Some parts of the common areas in the hotel definitely need refreshing. But overall highly recommended. "

" 房務スタッフはとても親切で、部屋の中の問題を迅速に対応してくれました。 例えば、リモコンの電池切れや、キッチンの照明が点かないといったことです。 また、部屋からは遠くの大橋が見え、朝日で染まる空の景色がとても美しかったです。"

"Room are very clean, well maintained, and comfortable! The vanity amenities are quite nice! Staffs are quite very friendly!"

"Great location, rooms were fantastic and spacious and the bathroom was the highlight"

"Everything was wonderful. The staff was welcoming and easy to communicate with. The location and view were amazing. Proximity to shopping and transit were good. Breakfast was enjoyable. Thanks very much!! "

"Great room layout, clean and wonderful view of the port."

"Great customer service "

"The room was really nice, clean, great view. What really stood out was the service and very classy environment. Honestly, I felt like I was treated like royalty."