2/5 很差
Jade L.
24 4月 2020
Pictures of property do not match what we walked into.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The stay itself was not bad, location was very convenient making it super easy to get to and from disneyland and major freeways for beach days. Here is where the issues were. The place is not like whats in the photos. The air vents were full of dust, wallpaper ripped off walls, floor mats ripped and tan from years of use, towels no longer white or soft, fan in master bedroom did not work and when we let them know they said they'd have someone fix it. It never got fixed and it looks like its been broken for months according to another review submitted in september 2018. Also there was leak under kitchen sink, again didn't get fixed even though handy man was there. The only thing they did do was bring us detergent which was left in the middle of our walkway inside the condo, he didn't even have the decency to put it in the laundry room. Also when I left the manager know that we weren't satisfied I was ignored and never received any email back after the appointment to fix things was set up. Overall this place is totally in need of repair. Paying 200 a night for this type of a place is not ok. I would say its maybe a 2 star place only due to location. I suggested to management that they take a week where the place isn't rented out and make it 5 star worthy. It desperately needs help. I wish I could attach pictures because I took about 20 pictures to show this place. No attention to detail in my opinion and a total rip off with the price. We paid 20 dollars less a night last year for a place that was 20 times better in the same location.
