Extended Stay America Austin Metro

2.5 star property
Hotel in Austin with free parking

Choose dates to view prices

Photo gallery for Extended Stay America Austin Metro

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Extended Stay America Suites Austin Metro puts travelers close to the University of Texas at Austin. Guests appreciate the practical combination of laundry facilities, conference space, and in-room WiFi that supports both relaxation and productivity during their stay.

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - queen
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
East US Hwy 290, Austin, TX, 78723

What's nearby

  • University of Texas at Austin - 6 min drive - 5.1 miles
  • Darrell K. Royal - Texas Memorial Stadium - 6 min drive - 4.7 miles
  • Moody Center - 6 min drive - 4.7 miles
  • Texas State Capitol - 7 min drive - 5.6 miles
  • Sixth Street - 8 min drive - 6.1 miles

Getting around

  • Highland Station - 2 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 16 min drive

Restaurants

  • ‪Pappasito's Cantina - ‬12 min walk
  • ‪Amaya's Taco Village - ‬12 min walk
  • ‪Pluckers Wing Bar - ‬11 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪P. Terry's Burger Stand - ‬14 min walk

About this property

Extended Stay America Austin Metro

Hotel near University of Texas at Austin
Extended Stay America Austin Metro provides amenities like laundry facilities and conference space. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A vending machine, a front-desk safe, and smoke-free premises
  • An elevator
Room features
All 84 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 250 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro Hotel
Extended Stay America Austin Metro Austin
Extended Stay America Suites Austin Metro
Extended Stay America Austin Metro Hotel Austin
Extended Stay America Select Suites Greensboro Wendover Ave

Frequently asked questions

Is Extended Stay America Austin Metro pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Extended Stay America Austin Metro?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Austin Metro on Nov 17, 2025 start from $72.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Austin Metro?

Self parking is free at this property.

What time is check-in at Extended Stay America Austin Metro?

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Austin Metro?

Check-out is at 11 AM.

Where is Extended Stay America Austin Metro located?

Located in St. Johns, this hotel is 1 mi (1.7 km) from Austin Community College Highland and within 3 mi (5 km) of Highland Village Shopping Center and Texas Child Study Center at Dell Children's Medical Center. Cast Clinic - Dell Children's Medical Center and Thinkery are also within 3 mi (5 km). Highland Station is 25 minutes by foot.

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Reviews

Extended Stay America Austin Metro Reviews

6.0

6.0

Cleanliness

7.0

Location

6.8

Staff & service

5.4

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 166 out of 844 reviews
Rating 8 - Good. 168 out of 844 reviews
Rating 6 - Okay. 145 out of 844 reviews
Rating 4 - Poor. 150 out of 844 reviews
Rating 2 - Terrible. 215 out of 844 reviews

Reviews

6/10 Okay

ShaDaira

It was a convenient stay
Stayed 1 night in Aug 2025

10/10 Excellent

Takyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager there is amazing
Stayed 1 night in Sep 2025

2/10 Terrible

Alysia Leigh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
dirty
Stayed 4 nights in Sep 2025

4/10 Poor

Constance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

roaches, sticky floors and frivolous fees

If roaches, sticky floors and frivolous fees for amenities that would otherwise be standard (like fresh linens) are your thing, well, this place would be a match for you. Not to mention the cracked sink and barely functional shower...but those are things adventurous travelers can discover for themselves.
Stayed 14 nights in Apr 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stunk like weed and cigarettes. Beds appeared clean. But did not smell clean. Very dated and worn out shower faucet did not work correctly at all.
Stayed 1 night in Mar 2025

2/10 Terrible

Giovanna

Disliked: Cleanliness, property conditions & facilities
When I arrived at Extended Stay America Austin Metro, I was immediately put in a dangerous situation. An employee’s dog jumped on me the moment I stepped onto the property. I am deathly afraid of dogs, and this was terrifying. Instead of apologizing or taking responsibility for their employee’s animal attacking a guest, the staff told me to leave the hotel. At that moment, I was told I would receive a refund since I was being removed through no fault of my own. That was a lie. They refused to return my money and hid behind their “no refund” policy, even though the entire incident was caused by them. This is a property that allows employees’ dogs to jump on guests, then kicks the guest out, and finally keeps your money like they’re reaching right into your pocket. Completely unprofessional, unsafe, and unethical. If you value your safety, your sanity, and your wallet, stay far away from this place. There are plenty of other hotels in Austin that don’t treat paying guests like disposable nuisances.
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, amenities
The rooms are out dated. They are clean but the kitchen needs to be updated!
Stayed 3 nights in Oct 2024

4/10 Poor

Gomathisankar

Disliked: Property conditions & facilities
Bed bugs , no bathroom door lock .. friendly staff however the property facilities need to be improved . Not recommended for family !!!
Stayed 1 night in Jun 2024

2/10 Terrible

Lesly

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no breakfast no housekeeping service Bad treatment.
Stayed 5 nights in Nov 2023

8/10 Good

Flora

Liked: Cleanliness, property conditions & facilities
The room was nice, but sofa bed wasn't prepare to be used. No sheets were provided.
Stayed 1 night in Apr 2024

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Was nothing like advertised! Smelled horrible! Smelled like weed, cigars and dead animal!Dirty! Never again!
Stayed 1 night in May 2024

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 3 nights in Jan 2023

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This mangaer needs to learn the diffrence

Got there and the manager would not let me check in ...the room was payed for .. But woukd not let me use a mirphys gas visa for incidentals ...she was ignorant .. kept telling me the only accept major bank visa card s such as chase ...kept trying to say that my major visa card was prepayed
Stayed 1 night in Jun 2020

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn't work
Stayed 1 night in Sep 2022

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very unkept and dirty. The first thing I noticed was the smell of smoke entering the facility. Secondly, I had the horrible experience of having a dirty pull-out bed that had remains of what appeared to be blood all over the bed. The front office clerk did try to assist me getting another room but informed me that the pull-out bed was also dirty. I canceled my reservation and took my business elsewhere. I am unaware the hotel is an affordable hotel but there is no excuse for this type of deplorable conditions.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sarah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not 1 trash can in the hotel room. Black mold growing around shower faucet and throughout popcorn ceiling of bathroom. Dishwasher was full of mold. Bullet hole through peephole in door, super scary. Homeless people freely use the common area restrooms. Grab and go breakfast consisted of a total of 2 prepackaged muffins the 1st morning, nothing the 2nd. (Maybe the local homeless people took?) Bathroom door didn’t lock. Outdoor pool was very small, didn’t look like a normal color (too green) and a lot of debris floating on top. Didn’t feel safe being in the pool, let alone being outside in general. Only one person working front desk and only showed when someone rang the bell. It was obvious that they did not want to be working. No cookware was in the room. Had to ask for it specifically and that was provided with hesitation as it required work to fetch the silverware. I will NEVER stay in this hotel again or even in the general area. The room was fairly clean though but above everything, why on earth would they not have trash cans in the room?!?
Stayed 2 nights in May 2023

4/10 Poor

Romil

Disliked: Cleanliness, amenities, property conditions & facilities
Hello Team, Wanted to share the details and experience of our stay in Extended Stay America Suites Austin Metro. We reached hotel at 2:15, however since room was not cleared, we were not given the keys as checkin time starts 3:00 PM. We waited in lobby for 30 min, after traveling 4hrs via car. When we moved to our room, below issues noticed: 1) Room keys did not work, replacement was asked. 2) There was no shower curtain, and on requesting the helper, it was handed to us, to apply ourselves. PFA the picture. 3) we opted for attached kitchen, however there were no utensils or dish cleaning soaps. 4) Kitchen was not clean at all. PFA the images. 5) Room had wet carpet smell. 6) there were no pillow covers, we requested the hotel staff to provide. 7) we booked hotel with kitchen so that we can prepare the food, however because of uncleanliness we had to go out to eat the dinner, breakfast etc. 8) There were less towels. 9) Bathrooms had no lock 10) In Expedia website, it is mentioned Breakfast Included Free. Too much of our surprise, it was just Grab n Go… There were only Coffee and granola bars. 11) No hair Dryers in the room. This is the most bad experience we have had. i hope, all images and above concerns will be shared with the concerned department, and some actions will be taken. We had our small old daughter with us, with no utensils, supplies, we had to go out for milk, food etc.
Stayed 1 night in Dec 2022

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mal olor
Stayed 2 nights in Oct 2025

10/10 Excellent

Takyra

Liked: Cleanliness, staff & service, property conditions & facilities
I love the manger
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Need to fix the elevator been down since I checked in last month!!!!! Included in the price right????
Stayed 1 night in Aug 2025

2/10 Terrible

Joy

Disliked: Staff & service
The property smells and front desk clerk had an altitude while I was checking in. Never again!
Stayed 1 night in Jul 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly

It had a disgusting snell. And very loud from upstairs
Stayed 1 night in Jul 2025

2/10 Terrible

Seairra

Disliked: Cleanliness, amenities, property conditions & facilities
horrible, roaches and filthy
Stayed 2 nights in Jun 2025

10/10 Excellent

Cordarrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the best experience ive had from the Extended Stay America chain. Extremely clean and well maintained and the setup of the rooms were great
Stayed 1 night in Jun 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 will come back!
Stayed 1 night in May 2025