“The staff really sucks, I could check in at 4pm, I came in at 9pm and they told me the room wasn't ready just the twin beds and they didn't know when it would be ready. I said it's not my problem, you need to fix it, and the front desk said it's not her problem, and the service at this hotel is really bad.”
“The rooms were clean however the overall hotel was not as tidy for it to be Doubletree by Hilton. Doubletree is my preferred hotel to stay at while traveling. However, the common areas of the hotel were not. As far as the lobby it was clean but the pool area, the gym and parking lot were all filthy. Trash was throughout the entire parking from the back to front, there were dirty towels all around the pool as well as the gym. Nothing seemed to be wiped down or picked up as well as the dirty bin……