“The staff really sucks, I could check in at 4pm, I came in at 9pm and they told me the room wasn't ready just the twin beds and they didn't know when it would be ready. I said it's not my problem, you need to fix it, and the front desk said it's not her problem, and the service at this hotel is really bad.”
“Had an issue with my EXPEDIA reservation that was made at least 8 weeks in advance!! The staff at the hotel were wonderful!! Expedia NEVER alerted the hotel about my reservation, even though I have an e-mail that says so, the staff could not find it anywhere. So they luckily had a room for me , so they accommodated me & charged me the same as my reservation quote. No issue with the staff, my issue is with Expedia..Now I ave to argue about getting a refund from them. The hotel was great, a tad……