2/10 糟糕
Teresa
与家人出行, 与配偶出行
2023 年 7 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施
This was an absolute nightmare from finally getting into the property to leaving the following day and i was booked for 2nights. The room is a pit, the décor is depressing and thoroughly disappointing. There is no 24hr front desk , there's not even a desk and when you try to contact them it just repeatedly goes to voicemail they are totally uncontactable. we left a day early as we could not bear another night in there. If your young and travelling, its a bed for the night, but like us, for a family it was a hell hole. The pictures of the rooms on the sites are fake the room looks nothing like it and you are expected to pay £100 damages deposit, which i hope i get back as other reviews say they didn't get it returned.
Teresa
2023 年 7 月入住 2 晚