Palaces in Columbus

"Room was clean and price was decent "

"Friendly staff, property in good shape, would stay again. "

"The only issue I can complain about is checking out. I had to check out at 5:30 am and there was no one to be found to help me. A worker came in while I was waiting for someone to come to the desk and she started yelling hello and finally someone came out of the back room who looked like he was sleeping. He was unable to give me a receipt or check me out electronically because he said computer was down. Check in went perfectly and my room was nice and was clean."

"genuinely one of the most enjoyable stays i’ve been to."

"Did not honor cancellation"

"They serve breakfast AND dinner which is great for families. "

"It was a perfect place to stay to be in downtown with a court date with early morning timelines, everyone was friendly, breakfast was hot & tasty and it was great for family to be altogether! We would choose this location again! 🇺🇸 we now have a new US citizen! "

"Check-in staff was not friendly and failed to mention about the breakfast time. However, check out staff was so friendly and waived the parking fee."

"I was canceled about an hour before check-in time. When I was able to reach a hotel "ambassador" after 3 attempts, I was told 1st Class Guests take precedence over me. THIS IS UNNACCEPTABLE. If I had canceled this late, I would still have been charged. RESERVATIONS MEAN NOTHING TO THIS HOTEL."