Garden City Castle Hotels

Our business trip was amazing here! Marco ( Food & Beverages Manager) was so courteous and really took care of us gals. All the staff was pleasant. Only critique is heavier blankets for the winter. Overall, excellent.

When we first got inside to the hotel room my boyfriend noticed a pet urine smell. It then became increasingly stronger the odor to the point where we couldn’t stay & asked to be put into a different room.

Spotless room, large TV, great breakfast and staff wonderful

Excellent place

Property is nice , a nit old but well kept & clean. The room is spacious & bed ok.

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

For the price point & location, this property is great despite small rooms & showers.

Clean and great staff

The staff is super friendly and accommodating. The hotel is located right in front of the famous L’industrie Pizza and down the street is Little Italy with many great restaurants. There famous caffe Paradiso is only a 7 min walk and a 5 min walk to Leons bagels! The hotel provided a free water dispenser down in their lobby as well as free coffee and teas. They also provide free yummy croissants in the mornings. I would definitely stay here again.

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Shelley was AMAZING and very helpful. Definitely made the stay better.

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

Jose was so helpful. Ordered my cab for an early departure and was there early in the morning to help me with my bags into the cab. Great service. I'll stay there again!

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Water filling station in hallway was a first.

Convenient location; pleasant staff. Confused about cost of breakfast. Thought it was included, but was charged a large amount for the meals.

Very centrally located. Amazing staff and clean. My go to place for New York

Great location and facility