“Waiting for elevators took ages. Asked for house keeping at 8am, no one came to clean when I went back at 2:30 pm. Had to go down to concierge to ask for housekeeping as the call to concierge was on hold for more than 5 minutes. The concierge staff called house keeping in front of me and gave me a dirty look saying loudly to the housekeeper that the customer is complaining.”
“我不得不建议应该换掉这间酒店的管理团队,这是我住过的管理最差的一间Hampton Inn酒店。一是酒店的整洁程度很差,窗户玻璃很脏,有照片为证。二是酒店用品准备不齐备,shampoo一个人用完就空了。三是早餐很简陋,牛奶只有一种选择,肉饼质量很差。我相信在成本方面,hampton inn 所有的酒店应该是一样的,但是提供的服务和食物相差很大,这说明什么,只能说明管理团队比较懒,不太负责任。”