“Check-in was confusing and daunting. When I arrived in early evening, the front door was locked and the desk area was completely dark. Eventually, we went around back to look for humans, and some guests were playing ping pong and said the lady had been seen around earlier. The back door was open, though this added a flight of stairs to haul luggage up. Once inside, the dark desk had an un-labeled envelope on it and some signage in german indicating some numbers to call for help. One rang the……
“When I arrived I asked for assistance in getting my bags out of my car. They were there
locked split. Next morning - the
same thing- in no time flat they came up to my room to assist me. I might add that I have to use a cane to ambulate.
Everything was very clean. The staff was very helpful...”
“Excellent value for the price. Pleasantly surprised our suite had A/C. Very charming hotel with great courtyard for breakfast/dinner. Didn’t get to use sauna, but heard it’s great. Staff was super helpful with recommendations for wineries and hiking trails.”