"Was placed in a different property for the same price and new property was much larger. Had an issue with the kitchen sink faucet and they responded right away and corrected the issue. The following day, we had a problem with the clothes washer and again they were on top of it. We were only supposed to stay for 3 nights but our job got extended and they accommodated us to extend our stay. I always try and stay at one of her properties. Been doing it for 4 years in a row multiple times a year."
"Was placed in a different property for the same price and new property was much larger. Had an issue with the kitchen sink faucet and they responded right away and corrected the issue. The following day, we had a problem with the clothes washer and again they were on top of it. We were only supposed to stay for 3 nights but our job got extended and they accommodated us to extend our stay. I always try and stay at one of her properties. Been doing it for 4 years in a row multiple times a year."
"went to check in and was told my reservation wasn’t found, even though i was charged and had the confirmation email. Then was told i was supposed to check in the previous day and since i wasn’t there they gave the room away. My stay was, check in 11th leave the 15th and they gave my room away on the 10th without contacting me. "
"went to check in and was told my reservation wasn’t found, even though i was charged and had the confirmation email. Then was told i was supposed to check in the previous day and since i wasn’t there they gave the room away. My stay was, check in 11th leave the 15th and they gave my room away on the 10th without contacting me. "
"This is the second time we’ve rented with this host and we will definitely be returning. Unit was clean and had all the essentials of an apartment. Air conditioning was comfortable and cold."
"This is the second time we’ve rented with this host and we will definitely be returning. Unit was clean and had all the essentials of an apartment. Air conditioning was comfortable and cold."
"We booked this location for four adults. Dina is a gem, she offered us an option of a three bedroom home instead due to the circumstances that brought us back home to Guam. My family and I cannot thank her enough for the generosity and accommodations she provided. Dina also put me in touch with Queen, the manager for the home. Both Dina and Queen were easy to reach, welcoming, and responsive.
The home is in a beautiful and quiet location close to the Navel Station. The home is at the end of a...
"We booked this location for four adults. Dina is a gem, she offered us an option of a three bedroom home instead due to the circumstances that brought us back home to Guam. My family and I cannot thank her enough for the generosity and accommodations she provided. Dina also put me in touch with Queen, the manager for the home. Both Dina and Queen were easy to reach, welcoming, and responsive.
The home is in a beautiful and quiet location close to the Navel Station. The home is at the end of a...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Kimberly at the front desk was the best! She saved our stay since the room was not ready for a few hours after we got there. Food was amazing, pool was nice. The jacuzzi was luke warm which shouldn’t be a problem since it’s normally hot out, but during rainy season, warm water is needed.
Kimberly at the front desk was the best! She saved our stay since the room was not ready for a few hours after we got there. Food was amazing, pool was nice. The jacuzzi was luke warm which shouldn’t be a problem since it’s normally hot out, but during rainy season, warm water is needed.
It was a great way to spend Easter with our family. We went bowling, cooked an Easter breakfast and went swimming in the pool. I was a relaxing time with many activities for the whole family.
It was a great way to spend Easter with our family. We went bowling, cooked an Easter breakfast and went swimming in the pool. I was a relaxing time with many activities for the whole family.
The rooms were clean and the staff on site were great and always friendly. My kids loved the kids club. The staff at the kids club are so great with the kids. The variety of pools are so great too so there is something for everyone. There are a lot of activities throughout the water park and hotel. The only downside if this hotel is the distance from the lobby to the different towers. It's quite a walk but is really not something that should keep you from booking here. There is a garage...
The rooms were clean and the staff on site were great and always friendly. My kids loved the kids club. The staff at the kids club are so great with the kids. The variety of pools are so great too so there is something for everyone. There are a lot of activities throughout the water park and hotel. The only downside if this hotel is the distance from the lobby to the different towers. It's quite a walk but is really not something that should keep you from booking here. There is a garage...
Janice
Reviewed October 26, 2026Reviewed October 26, 2026
I called ahead of time to see if I could try to check in early and they said the earliest is 2:30pm. I got there at 2:45 and the room wasn’t ready even after the 3:00 check in time. So that was bust since I was already late to set up the room.
Then on the first room the carpet felt wet and it seemed like the air condition wasn’t working properly.
The maintenance came and tried to adjust it. But it still wasn’t cold. We didn’t get to switch rooms until after 9pm and idk why they keep giving us a...
I called ahead of time to see if I could try to check in early and they said the earliest is 2:30pm. I got there at 2:45 and the room wasn’t ready even after the 3:00 check in time. So that was bust since I was already late to set up the room.
Then on the first room the carpet felt wet and it seemed like the air condition wasn’t working properly.
The maintenance came and tried to adjust it. But it still wasn’t cold. We didn’t get to switch rooms until after 9pm and idk why they keep giving us a...
I really liked this hotel. I dunno why everyone gives them so much grief. The security guard did yell at me for driving too fast in their round-about, but I was. I was in a bad mood..
The rooms were clean, and I think ppl need to understand that they are trying to do better. Ive stayed with Leo Palace a few times, and the hotel has gotten better each stay.
The gym that is attached to the hotel is freaking awesome, although I wish they had chalk.. besides that Love this hotel and will be...
I really liked this hotel. I dunno why everyone gives them so much grief. The security guard did yell at me for driving too fast in their round-about, but I was. I was in a bad mood..
The rooms were clean, and I think ppl need to understand that they are trying to do better. Ive stayed with Leo Palace a few times, and the hotel has gotten better each stay.
The gym that is attached to the hotel is freaking awesome, although I wish they had chalk.. besides that Love this hotel and will be...
With the recent renovations, the hotel is nice and updated. The area surrounding the hotel is very walkable and it is close to everything. Great price for a great location!
With the recent renovations, the hotel is nice and updated. The area surrounding the hotel is very walkable and it is close to everything. Great price for a great location!
Robin
Reviewed February 13, 2025Reviewed February 13, 2025