Palaces in Hilliard

"the stay was nice and room was clean. Unfortunately, the air conditioner was not working. We informed the front desk and the staff said turn it off and turn it back on. We did that and it did not work. We spent the entire night with no air conditioning, and it was very hot"

"Room was clean and price was decent "

"Friendly staff, property in good shape, would stay again. "

"The only issue I can complain about is checking out. I had to check out at 5:30 am and there was no one to be found to help me. A worker came in while I was waiting for someone to come to the desk and she started yelling hello and finally someone came out of the back room who looked like he was sleeping. He was unable to give me a receipt or check me out electronically because he said computer was down. Check in went perfectly and my room was nice and was clean."

"genuinely one of the most enjoyable stays i’ve been to."

"Did not honor cancellation"

"They serve breakfast AND dinner which is great for families. "

"It was a perfect place to stay to be in downtown with a court date with early morning timelines, everyone was friendly, breakfast was hot & tasty and it was great for family to be altogether! We would choose this location again! 🇺🇸 we now have a new US citizen! "

"Check-in staff was not friendly and failed to mention about the breakfast time. However, check out staff was so friendly and waived the parking fee."