“I stayed here as a solo traveller for 5 nights. The room was huge and I was fortunate to have a ground floor room which opened on to the pool area.
Breakfast was good with lots of options. However that was the only meal I ate in the hotel so can’t comment further on other food options.
The staff were all great and very courteous and helpful.
Would certainly recommend or stay again!”
“We had an amazing stay at Al Fassia Aguedal last weekend! The hotel is beautiful, but what truly made our experience unforgettable was the incredible staff. They were incredibly attentive, welcoming, and went above and beyond to make us feel at home. Thank you to the entire team for such a wonderful experience—we cannot wait to return!”
“Terrible service, especially from the hotel restaurant and reception staff.
For two days, our room key card did not work. We had to go to reception 5–6 times a day, and every single time we had to wait for a member of staff to come and open our room for us. The staff were extremely rude and unhelpful. Instead of actually resolving the problem, they kept giving us new key cards, which failed every single time.
The room was also not clean. I am attaching photos of a cockroach that was walking……
“very little service, impose us to add breakfast even i didnt book for breakfast. late for giving us room after 3.30pm. no hot water cooker in the room. no slippers in the room. have to pay to use gym. swimming pool waiter takes a long time before coming to our table. ”