“I paid for the suite with a soaking tub and the room had no soaking tub. I would have otherwise not paid for such amenity. Also, the cleaning staff kept turning off our air conditioning. This was quite annoying since it was over 100 degrees in Marrakech - we would have liked to come back to a cold room.
One night we came back and were questioned by management about whether we were really staying at the property.
Finally, the hammam was not in operation and we received no notice of this. We……
“I paid for the suite with a soaking tub and the room had no soaking tub. I would have otherwise not paid for such amenity. Also, the cleaning staff kept turning off our air conditioning. This was quite annoying since it was over 100 degrees in Marrakech - we would have liked to come back to a cold room.
One night we came back and were questioned by management about whether we were really staying at the property.
Finally, the hammam was not in operation and we received no notice of this. We……
Anna