“The staffs are very friendly andcready to assist whenever there is a question. The hotel located in upper mountain but with buses organized by the hotel to drop and pick up from sorento, it's suite convenient. We had a very good time!”
“Recptionist (I think she is the owner) is very friendly & helpful, I arrived early & got the room. Breakfast cafe is nice too. Room is spacious even I booked a single room. Excellent location, 5-10 mins walk to train station and just next to the town center entrance.”
“We stayed here for our ten year wedding anniversary. I sent a few messages ahead of our trip explaining that we’d been here twice before for dinner- 10 years ago after we got married and once after with our son. Despite that we received no special touches be it in our room, or as part of the stay. I was disappointed by that. Bianca was helpful and tried to improve things as I spoke to her and she was great with helping us sort things out. Overall though I was disappointed with the whole……
“The walls are very thin so I could hear the noises and conversions from the people in the room next door.
I would have loved to have facial wash cloths in the room, as well as facial tissues.
Maid did not replenish the coffee or tea packages, not once.”