搜索北阿尔伯克基的城堡

“Simple”

“Loved the cleanliness and the staff were so excellent and very pleasant”

“好”

“Had to leave immediately after check in due to finding bed bugs checking my room. 2nd night refunded was told to you for first night But no way to contact and all communication was AI. They will not refund until you contact them about knowing problem”

“All staff and cleanliness is up to par but getting a good quality room can be hit and miss. AC unit can be problematic. Not functioning properly and noise level from being run down machine drastically high. Outside of hotel highly attractive and theme for NM really cool but inside is a bit run down lobby area and elevator clunky and worn gets job done. First room lamps broken and falling apart no lighting and AC not functioning. Very accommodating move new room and it was much nicer with more……

“The swimming pool was not anything like on the website. That was the primary reason to stay at this resort. The lady by the elevators gave me a hard time getting to my room...the gentleman was way nicer and polite.”