“The man running Penny's diner and the hotel front desk gave my room away "to railroaders because we have a contract" was very rude and thought it was funny with his friends that I had driven from steamboat for.my room and there wasnt 1 for me when infact it was paid for . Resulting in me sleeping in my car due to no refund and no where else to stay with my son in the hospital. Will never reckmen this hotel to anyone. Very disgusted with the whole situation a reservation should have been up……
“No hot water to half the facility. Rude front desk staff suggested we shower in the pool area restroom--where there was also no hot water, and a toilet clogged with feces for two days and never cleaned. Thermostat doesn't work at night, a/c runs incredibly loudly all night long. Absolutely terrible stay.”
“Very helpful staff….. helped me clear up a booking issue with Expedia and help me get a refund for the error
Older property….. but very well maintained. Rooms basic but very comfortable. Loved the hot tub. Quiet room s. Comfortable bed.”