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“Location is around a few good restaurants”

“I had high hopes for our stay based on the lovely pictures and high ratings that the place has. Now that I've stayed there, I really don't understand how it has such a high rating. There were a few pretty major issues that would make me not want to stay there again or recommend the place to others. It's really hot in Tempe, so I'd expect to be able to cool down in my lodging. Unfortunately the air conditioner seems to be inadequate for the space. The temperature inside was consistently several...

“Good”

“Efficient studio. Prompt customer service by host & reservation agent when I asked about early arrival.”

“House was cute and has most of what we needed. There was a few things they didn't have that would have made it better, like laundry pods, pot holders, and any type of cleaning spray/rags so we could have cleaned up after ourselves. We had no access to the pool the whole time we were there which was really disappointing. The pool is why we chose this place. I reached out and was told the key was in our room but it was not, nor were any instructions on how to locate the key in all of the messages...

“Location was great. The property was clean. Received great communication from the manager. The kitchen was sparsely equipped. Great fridge and stove, very minimal in utensils, and kitchen towels. There was no need for the large wine fridge for short-term rental. The bathroom did not have safety features in the tub/shower areas. No non-skid strips, and safety handles were missing. Towels and linens were plentiful. The laundry equipment was fine, just the sliding barn doors made the transfer...

“I had to switch rooms twice due to the rooms not being ready. I don’t recommend for anyone traveling as a couple or with family. I was alone on work so it wasn’t as big of a deal but it was very disruptive.”

“Great place to stay”

“I won’t stay again…The check in process was insane, I had completed the online check in, paid the cleaning fee, the security deposit etc. Waited on site for the code to access the property. Since nobody was responding and it was nearly 4pm, I rang the Ring doorbell to see if I could communicate through that with Vince. When a property says “contactless entry” imagine my surprise as a random guy opens the door! Then he motions me to come in, I’m like what yeah no, I’m good. I went back to my car...

“The place was clean. I had reserved it with a credit card that had been replaced shortly thereafter so I had to update everything at the site. The host Vince made it quite easy despite my issues. It's a small place but clean and comfortable and well-appointed. I loved it.”