“I had a very disappointing stay at Best Western Hotel Bellevue Au Lac. The room was nothing like the photos on the website — outdated, worn, and clearly misrepresented. The facilities are old and poorly maintained.
Even worse, we experienced discrimination from staff at breakfast. We queued before another couple, but the waiter ignored us and then claimed there were no indoor tables, forcing us into a cold, semi-outdoor area. Breakfast was basically self-service (we had to pick up cutlery and……
“Staff in the cafeteria (-1 level) is very helpful. He helped me heat up my dinner. Since the hotel is situated remotely, I purchased two cold meals at Carrefour express before checking in.
The hotel provides water machines, this is very convenient and helpful.”