Southside Flagstaff Castle Hotels

"Lovely property, nice staff. "

"The room was very clean and comfortable bedding shower was nice. Coffee maker needed to be cleaned though beware do not use."

"The view was breathtaking and the deck outside was overlooking the river. The sound of the water flowing was relaxing. The staff was very kind and helpful."

"Very clean and comfortable. Expedia price was good and appropriate for the accommodations"

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"Wonderful hotel"

"One of the best values I've ever had in a hotel. With all the food and drink, there was no reason to leave the property. Will definitely stay there again!"

"There was no staff, other than when we first checked in. We got our room, which did not look like it had been cleaned other than running a vacuum a few days prior. Then after a day or two of hiking, etc, the house keeping had not shown up, so I went to the front office to just get towels. I was greeted with a kiosk and someone presumably in another country, who said there were no employees there, and I would need to come back the following morning. The building itself could use some maintenance, since it looked like it was starting to fall apart. In general, it was not even close to what I would expect from a national chain that typically has a good reputation for customer care and cleanliness."

"When I checked in, the front desk lady gave me a room that was not ready. The door to my room was wide open. Housekeeping lady was still changing the bedsheets and cleaning the room. I guess they do not communicate at the Greentree Hotel. And when I came back from a trip my room key would not open the door to my room. And for breakfast, the waffle machine was making my waffles raw, even though waffle maker did ring to let me know it was ready. I’ve stayed in this hotel numerous times in the past and never had any problems until this time. 😞"