Candlewood Suites West Springfield by IHG

Property class: 2.5

Choose dates to view prices

Take advantage of a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services at Candlewood Suites West Springfield by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

A hotel room with a leather chair, a desk with a flat-screen TV, a lamp, and a framed picture on the wall.

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

A hotel room with a leather chair, a desk with a flat-screen TV, a lamp, and a framed picture on the wall.

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

A hotel room with a leather chair, a desk with a flat-screen TV, a lamp, and a framed picture on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

A hotel room with two beds, a desk with a chair, a television, a kitchenette, and a framed picture on the wall.

Studio Suite, 2 Double Beds

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a leather chair, a desk with a flat-screen TV, a lamp, and a framed picture on the wall.

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in West Springfield, Candlewood Suites West Springfield by IHG is in the business district and near the airport. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Olympia Ice Center and Eastern States Exposition are also worth visiting. Visit our West Springfield travel guide
Map
572 Riverdale St, West Springfield, MA, 01089

What's nearby

  • A river winding through a densely forested valley with hills on either side.
    Connecticut River
    1 min drive - 0.5 miles
  • Cinemark West Springfield 15
    8 min walk - 0.5 miles
  • Riverdale Shops
    14 min walk - 0.8 miles
  • Eastern States Exposition
    16 min walk - 0.9 miles
  • Riverdale Center
    17 min walk - 0.9 miles

Getting around

  • Springfield Union Station
    11 min drive
  • Springfield Union Station (ZSF)
    11 min drive

Restaurants

  • Dunkin'
    3 min drive
  • 7 Brew Coffee
    13 min walk
  • puerto rico bakery 1
    4 min drive
  • McDonald's
    11 min walk
  • Dunkin'
    4 min drive

About this property

Candlewood Suites West Springfield by IHG

  • Hotel near MGM Springfield
  • A grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Candlewood Suites West Springfield by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self parking
    • A TV in the lobby, multilingual staff, and a computer station
    • Free newspapers, barbecue grills, and a vending machine
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with free toiletries and hair dryers
    • 42-inch LED TVs with premium channels and DVD players
    • Kitchens, refrigerators, and dishwashers

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  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very good, 1,000 reviews
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Nov 3 - Nov 4
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Frequently asked questions

Does Candlewood Suites West Springfield by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Candlewood Suites West Springfield by IHG?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites West Springfield by IHG on Nov 8, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites West Springfield by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites West Springfield by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites West Springfield by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites West Springfield by IHG located?

Situated near the airport, this hotel is within a 10-minute walk of Connecticut River and Cinemark West Springfield 15. Riverdale Shops and Eastern States Exposition are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites West Springfield by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 482 out of 940 reviews
Rating 8 - Good. 256 out of 940 reviews
Rating 6 - Okay. 107 out of 940 reviews
Rating 4 - Poor. 50 out of 940 reviews
Rating 2 - Terrible. 45 out of 940 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
COMFORTABLE ROOMS ACCOMMODATING STAFF STAY HERE OFTEN
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 11 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
The staff that helped me check in was super helpful
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay for the night with comfy beds.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff and rooms were amazing
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Room was clean
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good for staying in like the pool. But it will be better if they have breakfast included.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. It had a full kitchen minus a stove. Had everything pots pans dishes utensils etc... I will definitely stay here again when I'm in the area. It was that good!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Walls are on the thinner side. Could hear people above us and around us. Employees working the counter were very nice.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Candlewood were all fabulous! Anytime there was a question or concern they were knowledgeable, kind, and able to find a good solution
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This was a great place. Clean and the staff was friendly and welcoming
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent fresh brewed coffee in the lobby.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
We stay here several times a year. Staff is always great. Great location. For the price, accommodations are perfect
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were beautiful and very clean. Staff was amazing.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room the staff everything was perfect
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After my stay at that hotel in Northampton, this was a welcome change. I didn't feel weird about how clean the bed really was before I got in it. Everything was clean. The staff was friendly and helpful. (And it was cheaper!) It's conveniently located to lots of restaurants, fast food and shopping. True, it's a 15 minute drive from Northampton, but my next trip out to Noho, I'll stay here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love going to candlewood staff are very friendly and the room is clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly staff, clean room and comfortable suite.. highly recommend
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was amazing. Loved the jacuzzi.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet & clean & nice room w/full kitchen
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was plenty of space in the room with a big comfy chair. They also supplied Dove shampoo, conditioner and body wash which was a pleasant surprise.
Stayed 1 night in Apr 2026