Sunland Castle Hotels

"Had limited secure courtyard parking. Nice pool. Elevators, pop and snack machines. Clean and quiet."

"Lovely!"

"Great experience "

"i woke up early and walked "

"The staff was fantastic! Right by universal, could take a team to and from. And the rooms were extra clean. "

"Was excited to see the city lights from this hotel and hopefully an overlook of Universal Studios. Got placed on the bottom floor where I had a view of a grey roof outside our floor length windows, right off the bat made me sad. The shuttle to and from universal studios and universal city walk was nice, fills up fast but the drivers are nice, just have to have your kids sit on your lap to make more room for others. Ordered breakfast in the room for one morning, breakfast sandwichs are good but are way over priced, as well as the milks. Didn't realize until after the fact that they charge an automatic 21% gratuity on everything, if I would have known this I wouldn't have wrote in such a big tip. Went to the restaurant one night where you have to pay 45 dollars for a steak and 30 dollars for incredibly dry chicken, it's shown with sauce in the picture however mine did not come with any sauce. Went to spend our last day in the pool with the kids, figuring we would relax, however a few hours in and there was poop in the pool, which I know wasnt the hotels fault but this left us with not much left to do since not much else was planned and the pool was tapped off. Parking there if you do it yourself is 55 dollars a night, but they add on a parking tax too which brings it to over 60 a night, and since my room service with the parking brought my total to over the initial 200 they hold for incidentals they decided to place a hold on another 200 from my account. Fun fun..."

"Yes"

"Didn’t use it "

"Great hotel excellent service great staff and awesome location "