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Frequently asked questions

Does Hilton Los Angeles/Universal City have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on Oct 16, 2022 start from $234.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Los Angeles/Universal City pet-friendly?

Yes, Hilton Los Angeles/Universal City allows pets with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay.

How much is parking at Hilton Los Angeles/Universal City?

Self parking is available for USD 35 per night. Valet parking is available for USD 48 per day.

What time is check-in at Hilton Los Angeles/Universal City?

Check-in is from 4 PM - anytime. Early check-in is available for a fee of USD 30.00 (subject to availability).

What time is check-out at Hilton Los Angeles/Universal City?

Check-out is at 11 AM.

Where is Hilton Los Angeles/Universal City located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. Warner Brothers Studio and Hollywood Bowl are also within 3 mi (5 km). Universal City Station is 9 minutes by foot.

Can I cancel my reservation for free at Hilton Los Angeles/Universal City and receive a full refund?

Yes, Hilton Los Angeles/Universal City offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Los Angeles/Universal City cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 1189 out of 2129 reviews
5 - Excellent 56%
Rating 4 - Good. 503 out of 2129 reviews
4 - Good 24%
Rating 3 - Okay. 233 out of 2129 reviews
3 - Okay 11%
Rating 2 - Poor. 114 out of 2129 reviews
2 - Poor 5%
Rating 1 - Terrible. 90 out of 2129 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

2/5 Poor

Martin
Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was missing too many things. There was no working fan in the bathroom. It made noise but air was not moving. There was a round wood table by the window centered in a large empty space. It was empty as there were no chairs to sit around the table. There were no lamps in half the room. The last lamp was between the beds so the entire half of the room past that was dim to dark when you hit the lonely table. The hot tub was blocked off by caution tape but it was still running.
Stayed 1 night in Sep 2022

5/5 Excellent

Alina, Lynnwood
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here! Such a great place for a family!
Stayed 3 nights in Sep 2022

5/5 Excellent

John Morrow, Amalia
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place to stay if you plan to visit Universal Studios! Highly recommend!
Stayed 2 nights in Sep 2022

1/5 Terrible

Xavier Sebastian
Disliked: Staff & service, amenities, property conditions & facilities
Woken up at 7Am by a false alarm fire alarm one of the worst hotels ive stayed in
Stayed 2 nights in Sep 2022

4/5 Good

Sarah
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property
Stayed 1 night in Sep 2022

5/5 Excellent

Phillip
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great View with lots to do around the area
Stayed 2 nights in Sep 2022

2/5 Poor

Hadeer
Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Food was over priced and terrible. We had breakfast and dinner and both were bad.
Stayed 2 nights in Sep 2022

5/5 Excellent

Rick
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel i always stay at when i’m in LA
Stayed 6 nights in Sep 2022

5/5 Excellent

Carmen
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2022

4/5 Good

Steve
Traveled with family
Liked: Cleanliness
Great location
Stayed 1 night in Sep 2022