Search and Rent West Newton Condos

"Overall the room is in need of a renovation . The drainage in the tub|shower was not good. Drawers didn’t open properly in the bedroom dresser. One elevator was out of service during our stay. The second elevator went out of service during checkout time, which resulted in having to carry all of our luggage down 5 flights of stairs. The staff did not seem to have a backup plan in place for both elevators being out of service & rolled their eyes when we expressed frustration about there being no signage posted about the out of service elevators. A simple offer of a complimentary water bottle or some other compensation for the inconvenience would have been more appropriate than the response we received from the front desk staff."

"All good "

"Breakfast is good. Sleep would have been better without the noisy a/c. "

"Breakfast was ok, Juice was not good. Room are old, rusty bathroom fittings. Staff is good. Parking is good"

"The stay was so enjoyable. Much needed Quiet get away. Enjoyed some cocktails at the bar too! Awesome atmosphere! "

"The hotel was clean and the staff were friendly. Very nice hotel overall. We just ran into a couple issues. Despite booking a 2 queen room, they overbooked and we were downgraded to a king and sofabed, told it was an upgrade at no additional charge, but it certainly wasn't. We realized we weren't provided sheets for the sofabed, so we called housekeeping. We never received the sheets so we used the top sheet off of the king bed for our daughter. The sofabed was as hard as a rock. Honestly surprised she was able to sleep. Also, the parking lot for "larger vehicles" was a joke. The lane to get in was so narrow you almost had to go over the curb and the space in between the rows effectively trapped you. I know finding parking downtown is difficult but this was laid out so poorly. Ideal location for a university tour though! Really wish our room would have been discounted because it was definitely a downgrade, but I didn't request it as the hotel was absolutely packed. "

"Breakfast had a goid variety including my favorite biscuits and gravy! I'd give an extea star for that alone! Front desk went above and beyond as always to make my stay a happy one. This is why I ONLY stay here when I am.in the area !"

"The room was clean but a bit dated. Staff was genuinely friendly and helpful. We did not part take in the breakfast as we felt it was a bit pricey and we had an early morning appointment to keep. The valet parking service was terrific."

"Not clean. Almost the worse “Marriot” ever."