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"The toilet in our room is almost not working, the shower head is leaking, and the soundproofing is very poor. We were also assigned a room next to the laundry room, and the noise from the machines made it impossible for my family to sleep after a full day of driving. When I went to the front desk to ask if it would be possible to change rooms if one became available, the male staff member was very impatient and his attitude made us feel very uncomfortable during our stay."

"good"

"挺不错的酒店，離大峽谷國家公園很近。"

"Very good"

"All resort staff are excellent, including restaurant!"

".."

"We arrived on a snowy night, and the front desk staff were incredibly friendly. When we asked for nearby restaurant recommendations, she gave us a small note they had prepared in advance, which made it easy to find the places they suggested. The room was warm and comfortable, and the breakfast was hearty and delicious. In the morning, as we were checking out, they kindly helped us check whether any of the roads on our route were closed due to the snow. We really appreciated their help. If we visit the Grand Canyon again, we’ll definitely choose to stay here once more."