“I stayed in the dog friendly room which was ok but not great. The carpets were stained and when we first walked in the room we could smell dog it wasn't a fresh smell. There was a half used toilet roll in our bathroom and no fan so it steamed up quite quickly. The room was at the bottom of the beer garden so was very noisy which wasn't that much of a problem.
We ordered food it was very fast and efficient, large portions and reasonably priced. The sun was in the beer garden all day. Staff very……
“Tha staff were very helpful and polite, the hotel is well positioned for access to A1 and local bus route to Town.
The room was perfect with plenty of room and an extra large bed.
We had dinner in the hotel there was plenty of choice and all freshly cooked, excellent.”
“Second stay here. Fab place, full of character and quirkiness
Great location!
Great staff, though could do with a couple more as only 3 working in a very busy pub...and they worked hard and with a smile 😃
Seemed a little less loved this time, sadly, like a bit of paint was needed, but still a great place!”
“Staff were friendly and helpful. Lift was out of order for all of our stay which was not good as I have arthritis in both knees, left hip and right shoulder. There were a lot of stairs - this spoilt the holiday slightly for me”
“A lovely stay in Alnwick in September 2026. We had a large room with a view of the castle.
Breakfast was very good as were the evening meal options. Staff were all friendly, helpful and seemed very competent.”
“Our room was large and nicely decorated. However, our room had a strong damp smell I believe partly from the bathroom. I know that property was old but neither of the windows in the bathroom opened and their wooden plank sealing the fireplace looked a little damp and dusty.”
“Overall an excellent location, staff and facilities. The grounds and gardens are large and very well kept. Only minor items to address are that it took some time for breakfast orders to be taken so had to wait a long time and result in toast and tea getting cold. Pool area could do with a little more lighting as it felt very dull.”
“Good staff service. Room and bathroom very modern and clean, bed was comfortable and had a great sleep. Breakfast was good quality lovely fresh fruit. Great location and very friendly staff.”
“The bar & outside area was really good. Lovely beer garden. Staff were very friendly. We did not have breakfast but Dinner menu had a good selection of very tasty food.”