“BED BUGS…. My stay was fine until my family found a bed bug on the bed on the third floor. I took the live critter to the front desk and was met with a very professional and courteous employee. She reported the incident to her manager, immediately called for an exterminator and changed our room to another floor. The section of that room and the two beside it were closed off. I was told I would get a call from the manager and that’s where I am most disappointed. NO ONE reached out to me……