Prince George Wharf Tours

staff were very accomodating

Bartenders not attentive. always off talking , would look at you and walk away at both bars at the pool. Heaven forbid you order any kind of martini they laughed at you made you wait longer which at times was 10 plus minutes and yes i tipped. The buffet services was not much better and the food was the same almost every day and night. I could only get 1 reservation in 6 days due to they didn't offer many time slots. The pool was always dirty cups left over from the night before ..tiles missing all over the pool. I would not recommend this hotel did not get the service like I normally do at other RIU properties.

Our stay at SLS Baha Mar exceeded every expectation. From the moment we arrived until the day we left, the level of hospitality was exceptional. Every staff member we encountered was welcoming, attentive, and genuinely invested in making our stay unforgettable. A special thank you to **Clayton, Brandon, and Mercedes** at **Marcus Steakhouse**. They truly made our dining experience one of the highlights of our trip. Their attention to detail, warm personalities, and outstanding service made us feel like valued guests rather than just another table. They went above and beyond to ensure everything was perfect, and it did not go unnoticed. The dining throughout the resort was phenomenal. **Marcus Steakhouse** was outstanding, with incredible food and impeccable service. **Katsuya** delivered some of the freshest sushi and beautifully crafted dishes we've had, while **Shuang Ba** impressed us with its authentic flavors and expertly prepared cuisine. Every meal felt like a special experience, and the quality was consistently excellent. The resort itself was spotless. From the guest rooms to the pools, restaurants, and common areas, everything was impeccably clean and well maintained. It was clear that the staff takes great pride in keeping the property beautiful. What stood out most was the genuine hospitality. Every interaction, from housekeeping to restaurant staff to resort employees was friendly, professional, and welcoming. The team consistently made us feel relaxed.