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Hotel Jamaica Plaza

2.0 star property
Jamaica hotel in Queens with 24-hour front desk

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July 2024

Photo gallery for Hotel Jamaica Plaza

Free WiFi
Room | Free WiFi
Bathroom
Free WiFi
Free WiFi
Reviews
6.4

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
89-34 162nd St, Jamaica, NY, 11432
  • Popular LocationSt. John's University20 min walk
  • Popular LocationFlushing Meadows-Corona Park7 min drive
  • Popular LocationCiti Field9 min drive
  • AirportNew York, NY (NYS-Skyports Seaplane Base)39 min drive
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Room options

View all photos for Room

Room | Free WiFi

Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Q4 Hotel & Hostel
Free WiFi
Air conditioning
Housekeeping
24/7 front desk
7.8 out of 10, Good, (60)
The price is $144
$169 total
includes taxes & fees
Jun 19 - Jun 20
Q4 Hotel & Hostel

About the neighborhood

Jamaica

Hotel Jamaica Plaza is located in Queens, a neighborhood in Jamaica. Brooklyn Museum and Grand Central Terminal are notable landmarks, and some of the area's popular attractions include Bronx Zoo and American Museum of Natural History. Check out an event or a game at UBS Arena, and consider making time for Intrepid Sea, Air and Space Museum, a top attraction not to be missed.
Visit our Jamaica travel guideOpens in a new window

What's nearby

  • St. John's University - 20 min walk
  • UBS Arena - 7 min drive
  • Flushing Meadows-Corona Park - 7 min drive
  • Citi Field - 9 min drive
  • Resorts World Casino - 9 min drive

Getting around

  • Parsons Blvd. Station - 7 min walk
  • Jamaica Station - 15 min walk
  • John F. Kennedy Intl. Airport (JFK) - 23 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Jamaican Flavors - ‬6 min walk
  • ‪Dallas BBQ - ‬4 min walk
  • ‪Margherita Pizza - ‬3 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

Hotel Jamaica Plaza

Hotel located in Queens
Near St. John's University, Hotel Jamaica Plaza provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk and an elevator
Room features
All 72 rooms offer amenities such as free WiFi.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 20 2022 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hotel Jamaica Plaza Hotel
Hotel Jamaica Plaza Jamaica
Hotel Jamaica Plaza Hotel Jamaica

Frequently asked questions

Is Hotel Jamaica Plaza pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Jamaica Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Jamaica Plaza?

Check-out is at noon.

Where is Hotel Jamaica Plaza located?

Located in Queens, this hotel is 1 mi (1.7 km) from St. John's University and 2.1 mi (3.3 km) from Flushing Meadows-Corona Park. Citi Field and UBS Arena are also within 6 mi (10 km). Parsons Blvd. Station is 7 minutes by foot and Jamaica Center Parsons - Archer Station is 8 minutes.

Reviews

6.4
Rating 10 - Excellent. 13 out of 52 reviews" "
Rating 8 - Good. 12 out of 52 reviews" "
Rating 6 - Okay. 9 out of 52 reviews" "
Rating 4 - Poor. 8 out of 52 reviews" "
Rating 2 - Terrible. 10 out of 52 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Hsing Shan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homeless shelter
They became a homeless shelter (as of the day I was meant to travel) and didn't think to tell me beforehand. I'm currently in a fight to get a refund... Communication is key, and that had none
Stayed 1 night in Sep 2022

2/10 Terrible

John

Stayed 2 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to shop
Stayed 1 night in Sep 2022

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It located in a good place for business
Stayed 2 nights in Aug 2022

6/10 Okay

Michael

Stayed 1 night in Aug 2022

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Karen

Traveled with family
For the price--very good deal.
Stayed 1 night in Jun 2022

2/10 Terrible

Wenalyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Odvens

Business traveler
Disliked: Cleanliness, staff & service
Room was a little dirty bed was bad and the room was a bit stink
Stayed 1 night in Jun 2022

8/10 Good

Lei

Stayed 1 night in Jun 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Pretty nice hotel, busy neighborhood, close to transportation
Stayed 7 nights in May 2022

6/10 Okay

Hector

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lock was broken on the door I was nervous all night waiting for someone to come in my room
Stayed 1 night in Jun 2022

10/10 Excellent

Lacashia

Stayed 1 night in Jun 2022

4/10 Poor

Miles

Traveled with family
Disliked: Staff & service
Not cool!
Horrible! Waited 2 hrs to check in. They didn’t provide a iron for the room so my clothes were wrinkled SMH. Anytime I left my room and came back my keycard didn’t work.
Stayed 3 nights in May 2022

4/10 Poor

Xiangying

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked a room that was supposed to have mirrors on the ceiling. Room had no ceiling mirror. Check-in was a nightmare, the guy asked for my debit card pin number! When I refused, he said he could not process the payment. So this establishment is essentially a cash-only place despite its advertisements. A lot of false advertising indeed. My partner offered to pay with credjt card but he refused because my partner did not book the room - not sure what was the logic there since we were staying together. Cons: No hangers in closet. Neither of us were anle to connect to the wifi in the room. The room was not well soundproofed, we could hear guests in hallways and other rooms. We stayed 2 nights and the towels were not changed. Pros: Location is pretty close to subway. Food available nearby. Room was clean.
Stayed 2 nights in May 2022

10/10 Excellent

Edward

Stayed 1 night in May 2022

8/10 Good

Sarafina, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was worth it during my 3 nights just one had some noise in the hall it was a clean place to sleep and relax after I was done exploring the city close to subway and bus
Stayed 3 nights in May 2022

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jamaican Me Happy
Great experience! Didn’t need anything so didn't really have to request anything from hotel. I felt safe. The price was right. I had everything i needed around me.
Stayed 3 nights in May 2022

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, unsafe, and had terrible service
When we arrived no one was at the front desk. It took 10 minutes before someone came. The place looked like it had been ransacked, and the other patron were unsavory. We did not feel safe. We got stuck in the elevator. Once we got to the room it was disgusting. There was dust and food under the furniture and what looked like either blood or ketchup on the wall by the bed. We were running late to our event so we quickly got ready and left. After the event we made the decision to not stay that night or the next as we originally planned. It was so bad we even contemplated just leaving the belongings in the hotel room in fear for our safety as me (26F) and my sister (21F) were alone and it was midnight. We literally ran in and got our stuff. We checked out At midnight on Saturday May 21 and drone the 4 hours home without resting at all in the hotel after driving 5 hours down to Queens that morning. Even though we had paid to stay both nights 5/20-5/21 and 5/21-5/22. We really thought that driving home after being awake almost 24 hours was safer than staying at the hotel. Yet we were offered no refund. I am very angry about this. (We we’re in the hotel a total of 10-15 minutes and did not have the time to risk sticking around to take pictures.)
Stayed 2 nights in May 2022

10/10 Excellent

maxton, mount vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far from airport.
We were worried about our safety; the place was very noisy, and we did not sleep at all. The bed was comfortable, but just seemed like a very unsafe area to be in. We thought we were getting a place very close to the airport, but it was a $30.00 trip. Then when we asked the Hotel for the number for a taxi,we got a guy who did not have a meter and could not take credit card & said he could not go to airport, seemed very strange.
Stayed 1 night in May 2022

2/10 Terrible

Anura

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing very unsafe
Stayed 1 night in May 2022