“The hotel is very nice, with lovely rooms and beautiful surroundings. The staff went above and beyond to be helpful, although they often had to juggle multiple roles at once, which sometimes made them difficult to find. Overall, I had a very pleasant stay, and if I return to Castle Douglas, I would happily stay here again.”
“We stayed just the one night. The staff were very friendly and eager to provide good service. We enjoyed a pleasant drink on the lovely patio overlooking the river followed by a tasty meal in the bar. Breakfast was excellent . Our room was fairly basic with quite a small ensuite . The WiFi was good. We were pleased with our stay which represented good value.”
“The period furnishings and decor in the lounges were very impressive. Some areas of the property are looking a little tired, but the Cally Palace have an abundance of excellent staff. They were all so friendly and welcoming. Nothing was too much trouble for them - definitely 5* staff. We had a lovely large bedroom, with great views at the rear. We had four evening meals in the dining room which were really good and the Cullen skink was excellent. Cally Palace was a great base for our four day……