“The room was very clean and had just been renovated, making it feel much more comfortable. The front desk staff were not particularly friendly and could improve their customer service. However, the restaurant staff provided excellent service and deserve recognition.
The swimming pool, sauna, and jacuzzi facilities were excellent. I would definitely recommend this hotel to my friends.”
“The period furnishings and decor in the lounges were very impressive. Some areas of the property are looking a little tired, but the Cally Palace have an abundance of excellent staff. They were all so friendly and welcoming. Nothing was too much trouble for them - definitely 5* staff. We had a lovely large bedroom, with great views at the rear. We had four evening meals in the dining room which were really good and the Cullen skink was excellent. Cally Palace was a great base for our four day……
“Very quiet, cozy & comfortable Inn. Although located in a remote area of Lake District, easy to find & can reach other spots easily. Must try the dinner at the restaurant which is very good with reasonable price. Only the towel rack in my room is not working which is a minor stuff. Furthermore everything in the breakfast seems overcooked.”
“I've stayed at the Trout a number of times, it is a pretty, well maintained hotel with lots of character and ideally placed to explore Cockermouth, the Western Lakes and the national park. The food is good and the staff are professional and very friendly.”
“Booked a double room but got a room with 3 single beds. Not the end of the world but not what I booked.
Beds were uncomfortable. Mattress was really thin, when you sat on it you were basically sat on the bed base and when you laid on the bed you could feel the springs in your back and side.
The walls were wafer thin, you can hear the tap running and toilet etc from the room next door. Also the water in the bathroom made a right racket when you ran the tap, shower or flushed the toilet.
Had an……
“Fabulous room filled with thoughtful touches from bathrobes thru to fans - with every detail tastefully considered for the most enjoyable guest experience.”
“Large carpark behind the hotel but filled up quickly at the weekend and 2 or 3 in front of the hotel probably for check in.
Staff were great, knowledgeable and a smile on their faces. Which is a big thing with me. Check in went smooth and a first floor room there is a lift should you need it.
The room was clean comfortable, with the usual included in the price shampoos, soap, Nespresso machine and a kettle for tea. TV which was a smart TV be it wasn't connect to the free fast ish wifi.
Bath……