达克基全包假期

The customer service attitude is too bad.

Ok hotel but need to go to another building

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

good service, very convenience.

good service, very convenience.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Isla Bella Beach resort is a nice respite from everyday life. The set up of the physical building ensures everyone has an ocean view! There are numerous pools that stretch the length of the hotel structure. There is no ocean front beach so don't be looking for that...the sand in pictures is a walk way along the pool and bar amenities. The Pavillon for breakfast also has clothes and sundry shop for whatever you need. Unfortunately the breakfast sandwiches are horrible and pastries ok. In fact the food is the real weak link for the properly! The lack of service and solidly prepared menu items makes the property a 3 star instead of the 4 star it would deserve if they got their act together. Go experience Isla Bella but bring your own snacks and be prepared to out to dinner every night!

Ok hotel but need to go to another building

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

good service, very convenience.

good service, very convenience.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.