Find 5 Star Hotels in Playa del Carmen from $227

"Everything was working, open and clean. "

"I purchased a trip for my parents as a Christmas/Anniversary trip. They LOVED this hotel, could not have spoken more highly of the staff, food, amenities, their overall experience was excellent! I’m very happy with how everything turned out, as this was the first time my parents travelled by themselves in many many years. "

"All i can say is this is PARADISE! Literally THE BEST TIME OF MY LIFE! My husband and myself enjoyed every second of every day and night. 1st time out of the country...we don't need to visits any other resort❤️"

"The best resort we’ve stayed at very family friendly will definitely be coming back "

"The staff makes all the difference! The place is beautiful and service is excellent.hey were all so nice helping us with bug smile! Thank you Veni (so helpful at the beach) Julio, Hector, David, Bryan and Elias the life guard! There is also the young man who helps at the beach with the umbrella.. thank you all for making our stay memorable! Rooms were super clean too! And the pool is better than the beach!! Best hotel we ve ever been, mainly because of the wonderful people working there!"

"The accommodations were amazing. We loved our villa. Our concierge, Paulina, was always checking in to make sure we had everything we needed. The staff weee always trying to please, even if they messed up or were taking too long. They were trying. We were a bit shocked at how much all the food and drinks cost. It was quite high for the quality received. The beach seemed to be somewhat destroyed from some storms but they had some blockades to control the waves. "

"Secrets Moxché is our go-to resort in Playa, as this was our 2nd time here. The staff, location, food and vibe are exceptional. This is a luxury resort that smothers you with beautiful decor, service and food. if you strive for a non-stop party resort then this isn't for you. Another thing to note, is they are not friendly to smokers or vapers, so if you smoke/vape be prepared to sign a contract at checkin and smoke in an unshaded bench on the other side of the property. Otherwise, it is...

"Nicest room we’ve ever had at any hotel ever. Food was good, service good. Water park was amazing for my kids, age 9 and 6. Beach was beautiful with soft white sand. The seaweed problem wasn’t too bad while we were there in early April. I would recommend this place to families with young children. "

"All employees excellent service Bed & pillows to hard need to change for better quality Love the rest of Xcaret Arte all fan including "

"Looove this place, home away from home 🙌"

"Magnificient! "

"This resort is nothing short of amazing "

"Amazing hotel "

"Very chill "

"Great staff set the viceroy apart. Beach front location. "

"The architecture and philosophy around well being was lovely. It helped in the relaxation of the week "

"Incredible property with amazing staff! "

"We really enjoyed this property! We went for my wife’s birthday and the staff really goes over the top to celebrate the special occasion. Our butler Alain and Janet were wonderful and accommodating. We will be back in the future!"

"Best hotel we have ever stayed at"

"Beautiful, serene setting, with great rooms and service. Adults only. Bring some cash to tip, as tips are absolutely earned. The beach was sea-weedy, but the water, in general, was clean. You really can’t go wrong with the Blue Diamond, for those who need to relax, unwind, and not party. "