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Andaz Mayakoba - A Concept by Hyatt All Inclusive
5.0 star property

Luxury resort on the beach, with 2 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Andaz Mayakoba - A Concept by Hyatt All Inclusive

Photo gallery for Andaz Mayakoba - A Concept by Hyatt All Inclusive

Sundeck
Lagoon View King | View from room
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; pool views
Shower, rainfall showerhead, hair dryer, bathrobes

Overview of Andaz Mayakoba - A Concept by Hyatt All Inclusive

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • On private beach
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Check out the area

Map
Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min walk
  • Popular LocationQuinta Avenida9 min drive
  • Popular LocationMaroma Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive
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Room options

View all photos for Andaz King

Premium bedding, minibar, in-room safe, desk

Andaz King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King

View from room

Lagoon View King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Double

Premium bedding, minibar, in-room safe, desk

Lagoon View Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Beach Area

Premium bedding, minibar, in-room safe, desk

King Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Beach Area

Premium bedding, minibar, in-room safe, desk

Double Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Studio

Ocean View Studio | View from room

Ocean View Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Suite

Lagoon View Suite | Living area | Flat-screen TV

Lagoon View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 1076 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Area Suite

Premium bedding, minibar, in-room safe, desk

Beach Area Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front Studio

Beach Front Studio | View from room

Beach Front Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Premium bedding, minibar, in-room safe, desk

Andaz Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 1076 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-level Suite

Bi-level Suite | Premium bedding, minibar, in-room safe, desk

Bi-level Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 1873 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front King

Beach Front King | Premium bedding, minibar, in-room safe, desk

Beach Front King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 1076 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Double

Beach Front Double | Premium bedding, minibar, in-room safe, desk

Beach Front Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beach Front Suite

Beach Front Suite | View from room

Beach Front Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Double Bed

Premium bedding, minibar, in-room safe, desk

Andaz Double Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Studio, Ocean View | Premium bedding, free minibar items, in-room safe, iron/ironing board
Andaz Mayakoba - a Concept by Hyatt
On private beach
Pool
Hot Tub
All inclusive
9.4 out of 10, Exceptional, (477)
The price is $322
per night
$476 total
includes taxes & fees
May 4 - May 5
Andaz Mayakoba - a Concept by Hyatt

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Andaz Mayakoba - A Concept by Hyatt All Inclusive is next to a golf course and on a private beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Paradise Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park. Discover the area's water adventures with parasailing, windsurfing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min walk
  • Gran Coyote Golf - 4 min drive
  • Tres Rios Ecopark - 5 min drive
  • Quinta Avenida - 9 min drive
  • Maroma Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Hix Bar & Lobby Lounge - 1 min walk
  • Las Brisas Restaurant & Lounge Bar - 6 min drive
  • La Laguna Restaurant & Lounge - 4 min drive
  • Cocina Milagro - 5 min walk
  • La Copa - 6 min drive

About this property

Andaz Mayakoba - A Concept by Hyatt All Inclusive

Luxury family-friendly resort near El Camaleón Mayakoba Golf Course
Located close to Quinta Avenida and Maroma Beach, Andaz Mayakoba - A Concept by Hyatt All Inclusive provides 18 holes of golf, a beach bar, and a terrace. With a private beach, beachfront dining, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a Swedish massage, a facial, or a body scrub at the onsite spa. The on-site restaurant, Cocina Milagro, offers breakfast, brunch, lunch, dinner, and al fresco dining. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, archery, and ecotours. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, express check-out, and babysitting (surcharge)
  • Smoke-free premises, meeting rooms, and beach umbrellas
Room features
All 214 rooms feature comforts such as free international calls and premium bedding, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Balconies or patios, childcare services, and electric kettles

All inclusive details

All-inclusive room rates at Andaz Mayakoba - A Concept by Hyatt All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Casa Amate
  • Cocina Milagro
  • Sotavento
  • Tinta del Pulpo
  • Vegan Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 24-hour gym
  • Archery
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Sauna
  • Scuba diving
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andaz Mayakoba All Inclusive Package Concept Hyatt
az Mayakoba Inclusive Package
Andaz Mayakoba a Concept By Hyatt
Andaz Mayakoba a Concept By Hyatt All Inclusive
Andaz Mayakoba a Concept By Hyatt All Inclusive Package
Andaz Mayakoba - A Concept by Hyatt All Inclusive Resort

Frequently asked questions

Does Andaz Mayakoba - A Concept by Hyatt All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

As of Apr 20, 2024, prices found for a 1-night stay for 2 adults at Andaz Mayakoba - A Concept by Hyatt All Inclusive on May 2, 2024 start from $579.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Mayakoba - A Concept by Hyatt All Inclusive pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

Self parking is free at this property.

What time is check-in at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Andaz Mayakoba - A Concept by Hyatt All Inclusive located?

Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.3 mi (0.5 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Quinta Avenida and Maroma Beach. Paradise Beach and Xcaret Eco Theme Park are also within 12 mi (20 km).

Andaz Mayakoba - A Concept by Hyatt All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 71 reviews" "
Rating 8 - Good. 10 out of 71 reviews" "
Rating 6 - Okay. 4 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic personalized butler service, took care of all of our needs, and thought ahead without us even having to ask. Everyone was pleasant always smiling just overall friendliness.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a magical stay at the Andaz - a perfect mix of nature and serene beach. We loved the lagoon pool and the clean beaches. There is so much attention to detail at this resort.. it’s a great place for couples as well as kids and found it to be peaceful although there were a handful of kids at the property during our stay. A few highlights were the breakfast buffet and the beachside service from Paco - these 2 things really made it feel like a luxury vacation. Navigating the property via bikes or by golf carts was a beautiful way to see everything this resort has to offer. I would highly recommend the all inclusive package and would prefer staying on the lagoon side and biking to the beach to get the full experience (plus you’re closer to the amazing breakfast). The main pool is small so if you’re a pool by the beach person or a swim up bar preferred group then this might not be for you. The property is spread out enough for it to be quiet.. the beach was only busy 1 of the days we were there due to an event going on. The beach always had available chairs and ask for Paco if you want immaculate service during your stay. We made our dinner reservations for restaurants on the property 30 days in advance.. dinner was the best at Casa Amate as well as Saffron at Banyan Tree.. both memorable experiences. Lastly we visited the other resort properties and for the cost I would continue going back to Andaz as it’s more affordable. Couldn’t recommend enough and can’t wait to return!

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: It's a perfect place to stay with the kids. Bad: The beach and the beach pool are really small and packed with the beach chairs. Very bad: The SPA treatments are extremely expensive, 2-3 times higher than medium at the seashore.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, one of the best hotels I've stayed at! The BEST service/staff, great room, AMAZING food.... it really was a GREAT experience! Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Luis

Stayed 1 night in Oct 2023

10/10 Excellent

Angelo

Stayed 2 nights in Jul 2023

10/10 Excellent

Angelo

Stayed 2 nights in Jul 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
Carretera Federal Cancun, Playa del Carmen Km 298, QROO