Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO.

Great Location and Value

Posted Jul 8, 2014
Pros: Location, cleanliness, price, service.
We just returned from spending 9 nights at Hotel Arena and we had a great experience. The hotel's location cannot be beat, the room was very clean and the bed was very comfortable. We stayed in the Suite which has an awesome second floor patio that looks over the plaza and is in the shade during the afternoon. The room had a mini-fridge and a kitchenette and the A/C with the ceiling fan kept it perfect even during the hottest days. The water pressure is low but I believe it is probably like that all over the island. The WIFI signal is strong and the rooftop bar is awesome. All of the staff are very friendly and the shop on the first floor has the best liquor/wine selection on the island. If you are looking for a clean hotel with a great location (100 yards from the beach) then I highly recommend Hotel Arena.
5 out of 5
Recommended
for Everyone
by Cesar from San Francisco

Everything was awesome..!

Posted Apr 7, 2014
Great experience for our first time in Holbox, definitely will come back to hotel Arena..! Friendly staff, clean, comfortable, best vacations ever!
5 out of 5
Recommended
for Families
by Gautam from Oakland, CA

Excellent Stay at Holbox

Posted Mar 30, 2014 on Hotels.com
This is an excellent hotel in Holbox. It is centrally located, has nice amenities and beds, and good fixtures are showers. The problems that I found were that the towels were not replaced daily. The Wi-Fi goes down at night when the receptionist leaves. It was hard to find beach towels, which should have been readily provided since the beach is the primary reason to go to Holbox.
3 out of 5
Recommended
for Overnight Stay Before Destination
by mpdale from texas

Centrally located and clean

Posted Mar 17, 2014 on Hotels.com
Upon getting to the Hotel Arena at 8 p.m. due to flight delays, we found no one at the reception desk and thought to check at the on-site bar. The young man there made it clear that he was not with the hotel but was given our name and a key to our room. Unfortunately we were given the wrong room (not the bartender's fault) and told to check with the manager the next day. The room we had requested was a junior suite with balcony, but were given a standard room. The standard room was very clean and comfortable and even had a flat screen TV. We were there for only one night before moving to our chosen hotel on the island. When checking with the manager the next morning, he agreed to give us a free drink at their lovely roof-top bar as we were staying only the one night. We appreciated their efforts, and had we been staying there more than one night, feel certain that they would have given us our room of choice.
5 out of 5
Recommended
for Everyone
by ronn from oregon

Hotel Arena

Posted Sep 4, 2013
Pros: The friendly staff and the room's balcony.
Cons: A small fridge would be nice.
Location: Close th the beach and several shopping/dinning areas.
We intended on a one night only stay because we arrived at Holbox a day earlier then expected, but we found the property to be comfortable and pleasing, to the point we didn't want to leave. When we checked in at the hotel that we originally planned to spend a majority of our stay at; we were disappointed. We quickly decided to cancel our reservation and retun to Hotel Arena. We suggest getting the Jr Suite overlooking the town square. It is well worth it.