“DO NOT STAY HERE unless you want to breathe in cigarette stench and mold! Don't even get me started on mattresses that looked like they came from the dumps. I always look because, you know, bed bugs. And since they know bed bugs are an issue, the mattresses are wrapped in plastic. Nothing like hearing platic crunch when you sit on the mattress. I tried 2 different rooms and had to leave. Now, they're refusing to refund my money. Again DO NOT stay at this dump!”
“Very expensive for what it is. Rooms have no separation from the bar area and had people running and screaming down the halls at midnight. No staff onsite to assist and no response when we reached out the next day. Disappointing, a beautiful area but for the price of a nice hotel with the experience of a poorly run hostel. ”
“I have never complained about a vacation stay before but this one was by far the worst. I am 3 hours away from the property and a half hour before we got there was called and told the one it took me an hour online to find the perfect one had plumbing issues and was not available.
I was given a choice between two others (no refund available) so thought I picked the better of the two, it was not.
The only person I was able to have contact with was the property administrator whom I asked several……