“This property was advertised as a 4 star hotel. It was not. The "Deluxe Room" I paid extra for had a filthy carpet with gum that had turned black because it had been there so long. The blinds were also filthy, torn, and did not work properly. The air conditioner was an old window mount that did not cool the room properly. Even though I had a deluxe room, I had to ask for extra towels for me and my partner because they would only put 2 in the bathroom. The second day we were there we had……
“This property was advertised as a 4 star hotel. It was not. The "Deluxe Room" I paid extra for had a filthy carpet with gum that had turned black because it had been there so long. The blinds were also filthy, torn, and did not work properly. The air conditioner was an old window mount that did not cool the room properly. Even though I had a deluxe room, I had to ask for extra towels for me and my partner because they would only put 2 in the bathroom. The second day we were there we had……
Leora