“The hotel was great! Rooms were clean and beds were very comfortable. The Spa was amazing!! Had a massage and facial. Both were awesome. Will definitely stay there again.”
“We stayed at a historic hotel near Pikes Peak, and it truly felt like stepping back in time. The property is full of vintage charm and classic character. While the atmosphere has an old-fashioned feel, everything — from the surroundings and room cleanliness to the attentive service — made us feel very comfortable throughout our stay.
We would happily return again.
The nearby Old Town area is unique and full of character, perfect for strolling and exploring. Our favorite spot was Manitou……
“Beautiful resort. The views were spectacular. Room was very large. They were having issues with the water. No water for two days. Could not bathe or flush towlet. Restaurant was closed. We were offered bottled water. Not much help. Could not use our food credits. They have not agreed to any compensation. Which I feel is due.”
“This has more to do with Expedia’s pricing. The balance they claimed was due at check-in was at least $200 more than advertised. So I was disappointed with that discrepancy. Additionally, what I thought I had paid as a deposit was about $50 more. So I wouldn’t trust the pricing Expedia listed. The resort has additional fees not included in the pricing here.”
“Jason, the morning breakfast maker, made us DELICIOUS breakfast every morning. The guy mowing the yard (didn't catch his name) turned us on to The Mad Hatter for pizza and wings. Great tip. Great food. Employee's and guests were wonderful and you get the sense you are comfortably 'at home', which I believe is the whole 'vibe' they are shooting for. Room was small, but it worked. We HIGHLY RECOMMEND the INNHale property. We will definitely be back.”
“The room, staff and parking were excellent. The breakfast was very good, if somewhat unorthodox for ordering and picking up. The historic character of the property was evident and was well maintained and most interesting.”
“This place is so cute and unique. The host was super cool and welcoming. Room was clean and well stocked.
I do wish the bed was a little softer, and the pillows were a little firmer.
Other than that”
“No response for request for keys, never received request for info email; immediaye voice mail with no call back. HAD TO GET A ROOM ELSEWHERE. Hotels.com should NOT offer this place to stay when it is confirmed you get no help/immediate response. It was 7 pm at night, NOT the 10 pm advertised late check in.”