Does Mia Bacalar Luxury Resort & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–5:00 PM.

How much does it cost to stay at Mia Bacalar Luxury Resort & Spa?

As of Jul 31, 2025, prices found for a 1-night stay for 2 adults at Mia Bacalar Luxury Resort & Spa on Aug 2, 2025 start from $380.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mia Bacalar Luxury Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1500 per pet, per stay.

How much is parking at Mia Bacalar Luxury Resort & Spa?

Self parking is free at this property.

What time is check-in at Mia Bacalar Luxury Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Does Mia Bacalar Luxury Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1100 per vehicle applies.

Where is Mia Bacalar Luxury Resort & Spa located?

Situated on the waterfront, this luxury resort is steps from Lake Bacalar and 2.7 mi (4.3 km) from Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 6 mi (10 km).

Mia Bacalar Luxury Resort & Spa Reviews, Deals & Photos 2025

Similar properties

10/10 Excellent

Brenda

Jul 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying.

Stayed 1 night in Jul 2025

10/10 Excellent

ESTEFANY

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is really nice ajd the staff were super

Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Mar 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again.

Stayed 4 nights in Mar 2025

10/10 Excellent

Juan Diaz

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar!

Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Feb 25, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area

Stayed 3 nights in Feb 2023

8/10 Good

ALEJANDRO

Dec 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights in Bacalar

Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake.

Stayed 1 night in Dec 2024

6/10 Okay

BERNADETTE

Feb 17, 2025

Disliked: Amenities, property conditions & facilities

The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return.

Stayed 2 nights in Feb 2025

8/10 Good

Mauricio

Sep 20, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje a Bacalar con Familia

The stay was good. The room is very comfortable, but the food service is expensive and not so good.

Stayed 3 nights in Sep 2022

10/10 Excellent

Doris

Jan 16, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exelent

8/10 Good

Maria

Jun 22, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.

Stayed 2 nights in Jun 2024

8/10 Good

Raul

Nov 13, 2023

Liked: Cleanliness

Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price

Stayed 4 nights in Nov 2023

2/10 Terrible

Menachem

Oct 8, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

My Sun fell in a broken hole in the terrace

Stayed 1 night in Oct 2022

4/10 Poor

Matt

Mar 8, 2023

Liked: Cleanliness

Disliked: Staff & service, room comfort

So disappointing and poor service

Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.

Stayed 6 nights in Feb 2023

10/10 Excellent

Brian

Dec 23, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bacalar's best!

Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!

Stayed 3 nights in Dec 2022

8/10 Good

Diana Belen

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy lindo y con la laguna súper

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Jul 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Estuvimos muy a gusto las instalaciones muy bien y el spa perfecto

Stayed 4 nights in May 2025

10/10 Excellent

NOE EFRAIN GOVEA

Jun 29, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Sarita

Jun 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me encantó el lugar súper hermoso tranquilo me la pasé súper la atención excelente súper recomendado

Stayed 4 nights in Jun 2025

8/10 Good

Erwin

May 15, 2025

Stayed 1 night in Apr 2025

6/10 Okay

Itzel

May 1, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Yesenia

Apr 28, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Kesia

Apr 18, 2025

Liked: Cleanliness, staff & service

Es excelente el hotel. Todo perfecto. No nos dieron mejor categoría, me dieron la q yo pedí en la página. Pero todo bien!

Stayed 2 nights in Apr 2025

2/10 Terrible

Oliver

Feb 4, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

El mantenimiento y servicio es pésimo, tuvimos un par de accidente uno de consecuencias graves. Uno en la zona de alberca donde las tablas qué la rodean están sueltas y mi hijo se cayó y la más grave una desatencion por parte de la Gerente y el servicio de mantenimiento qué permitió que entrará el agua a la habitación ocasionando un accidente el cual tendrá implicaciones jurídicas.

Stayed 3 nights in Jan 2025

6/10 Okay

ivon orly

Feb 3, 2025

Liked: Cleanliness, staff & service

Está muy carente de personal , Y el personal está muy poco capacitado

Stayed 3 nights in Jan 2025

4/10 Poor

jean-patrick

Jan 12, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Passez votre chemin, gagnez du temps et argent.

À la première arrivée à l’hôtel, on voit une hacienda traditionnelle, et bien entretenue. Nous avons séjourné deux jours dans cet établissement loin de tout en pensant trouver tranquillité et service de qualité. Malheureusement c’est avec une grande déception que nous avons vécu une mauvaise expérience malgré le prix de 500€/ nuit! - piscine non chauffée. - il faut appeler plusieurs fois pour avoir le nettoyage de chambre qui n’a pas été fait de la journée. - coup de fusil de chasse à tout heure de jour comme de nuit, c’est très surprenant. - aucun service à la piscine, les plats ne sont pas débarrassés, nous avons passé plus de deux heures au bord de la piscine sans que personne ne viennent pour nous prendre une commande. - l’hôtel refuse d’appliquer l’avantage membre silver de 20% sur les consommations - le petit déjeuner est une arnaque, j’ai pris l’option petit déjeuner pour 45€/ personnes, et l’hôtel impose un petit déjeuner de 410 pesos soit 20€, si on veut d’autres plats il faut payer!! - les prix pratiqués de repas sont vraiment très cher pour ce que c’est sans doute car il n’y a rien un alentours. J’ai demandé à parler au manager à la réception, ce n’était pas possible car il n’était pas disponible. Après avoir insisté, la personne à l’accueil m’a indiqué qu’il serait disponible l’après-midi de notre départ. Et donc comme nous sommes partis le matin je n’ai pas pu échanger avec lui. Enfin, je vous conseille de passer votre chemin, ça n’en vaut pas la peine.

Stayed 3 nights in Jan 2025

Unlock instant savings with Member Prices

Mia Bacalar Luxury Resort & Spa

Choose dates to view prices

Photo gallery for Mia Bacalar Luxury Resort & Spa

Popular amenities

Get more when you're a member

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Luxe Saasil Room

Luxe Saasil Room

Highlights

View all photos for Deluxe Room

Deluxe Room

Highlights

View all photos for Grand Jeex Suite

Grand Jeex Suite

Highlights

View all photos for Ixchel

Ixchel

Highlights

Have a question?

You may also like

Boca de Agua

About the neighborhood

What's nearby

Getting around

Restaurants

About this property