Hotel Carolina Bacalar

Photo gallery for Hotel Carolina Bacalar

Featured Image
Private beach
Private beach
Outdoor pool
Outdoor pool

Overview of Hotel Carolina Bacalar

Hotel Carolina Bacalar

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Boulevard Costera de Bacalar Sur # 625, Bacalar, QROO, 77930

Explore the area

  • Popular LocationCenote Cocalitos15 min walk
  • Popular LocationMunicipal Spa of Bacalar4 min drive
  • Popular LocationFort of San Felipe6 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)34 min drive

Choose dates to view prices

About this area

Bacalar

Located in Bacalar, Hotel Carolina Bacalar is on a private beach. Fort of San Felipe is a local landmark, and the area's natural beauty can be seen at Lake Bacalar and Canal de los Piratas. With kayaking and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Cenote Cocalitos - 15 min walk
  • Municipal Spa of Bacalar - 4 min drive
  • Canal de los Piratas - 5 min drive
  • Fort of San Felipe - 6 min drive
  • Laguna Bacalar Ecological Park - 6 min drive

Restaurants

  • Nixtamal — 4 min drive
  • NAO Japanese Fusion Bacalar — 4 min drive
  • Selva — 4 min drive
  • El Pejelagarto — 5 min drive
  • El Socio — 5 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 34 min drive

About this property

Hotel Carolina Bacalar

3-star hotel
Hotel Carolina Bacalar provides amenities like free continental breakfast and free WiFi. Treat yourself to a massage or other spa services.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A pool, a 24-hour front desk, and a garden
  • Luggage storage, a terrace, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Carolina Bacalar feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans and daily housekeeping

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV
  • MP3 dock

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MXN 450 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Carolina Bacalar
Carolina Bacalar
Hotel Carolina
Hotel Carolina Bacalar Hotel
Hotel Carolina Bacalar Bacalar
Hotel Carolina Bacalar Hotel Bacalar

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 45 out of 71 reviews
5 - Excellent 63%
Rating 4 - Good. 16 out of 71 reviews
4 - Good 23%
Rating 3 - Okay. 7 out of 71 reviews
3 - Okay 10%
Rating 2 - Poor. 1 out of 71 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 71 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay. Nice place!
Stayed 2 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cozy, private, small and quiet hotel to enjoy the lagoon.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lakefront hotel, the rooms are clean and very nice although the beds are not queen size as described but full size. The shower is wonderful! Continental breakfast is very poor, they could do better. Personnel has a very friendly and helpful attitude. Overall a very pleasant stay in Beautiful Bacalar.
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , service and staff!
Stayed 2 nights in Jul 2021